Senior Advisor Operational Excellence, Day Shift, Support Center

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Adventist Healthcare seeks to hire an experienced Senior Operational Excellence Consultant who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

• As a Senior Operational Excellence Consultant you will:
• •Facilitates improvement teams through the life cycle of a project. The Senior Advisor is the subject matter expert on improvement methodologies and imparts knowledge of improvement processes to project teams. Assists the team leader in identifying barriers to implementing improvement plans and developing strategies to overcome these barriers.
• •Execute on Rapid Improvement events
• •Develops the analytic and measurement strategy for all projects undertaken, including development of key performance indicators, identification of data sources and collection of baseline data.
• •Communicates regularly with team leader, members and executive sponsors about team progress toward goal achievement, critical factors and obstacles.
• •Rapidly identifies, problem-solves and communicates to the Director of Operational Excellence any issues that are interfering with project deadlines or project scope.
• •Engages in special projects targeted at achieving key strategic goals at the request of senior leadership.
• •Builds and maintains strong strategic relationships with pillar and entity leads assuming the role of a critical business partner utilizing LSS in solving business issues and aligning improvement efforts with strategic priorities.
• •Assesses need for and provides just in time coaching for Quality Advisors, leadership, and teams.
• •Assesses process management maturity and moves teams forward toward managing by process for excellence.
• •Identifies areas for alignment and collaboration across the system and brings teams together
• •Participates as instructor for Lean Six Sigma training program including white, yellow, green, and black belt content.
• •Provides input on curriculum content and presentation opportunities for improvement
• •Conducts formal process improvement training forums as requested to support organizational development.
• •Participates in the orientation and training of new Operational Excellence team members and Quality Advisors.

• Qualifications include:
• •Master’s degree in Healthcare Administration, Health Systems, Public Health, Nursing, Industrial Engineering, Business Administration, or a relevant field required
• •Lean Six Sigma Black Belt required
• •A minimum of 5 years of Lean Six Sigma and project experience and 2 years progressive leadership experience in a healthcare setting is required
• •A minimum of 3 years experience serving as an Operational Excellence Advisor with AHC
• •Experience training and teaching lean six sigma mythologies required
• •Proven ability to acts as a leadership change agent & constructively challenge current thinking/resistance
• •Minimum of five years in a Lean Six Sigma transformation and/ or Baldrige working environment required
• •Internal consulting experience supporting multi entity health systems preferred.
• •Demonstrated experience managing complex cross-functional projects
• •Ability to monitor, analyze and present performance data and design and implement process related action plans to improve performance or adherence to standards or regulations
• •Advanced experience with Design for Six Sigma, DMADV, DMAIC, and Quick Wins required.
• •Proven experience facilitating Value Stream Mapping, Kaizen, Process Mapping, 5S workshops, and Root Cause Analysis sessions required
• •Experience teaching healthcare Lean Six Sigma principles required
• •Must have advanced leadership skills with demonstrated ability to successfully serve as a coach and mentor to Black Belts and Green Belts
• •Advanced level competency in Microsoft Word, Excel, and PowerPoint required
• •Experience utilizing statistical analysis software such as Minitab required
• •Experience with the Malcolm Baldrige framework in a healthcare setting required. Baldrige Examiner training preferred

Work Schedule:

• •Employment Type: Full-time
• •Hours per Week: 40 hrs/week
• •Typical Daily Schedule: 8am-5pm
• •Shift Type: Day
• •Holiday Requirements: Follow company holiday schedule

Pay Range:

$96,058.56 - $145,995.20 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

Work life balance through nonrotating shifts

Recognition and rewards for professional expertise

Free Employee parking

Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

Paid Time Off

Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

Subsidized childcare at participating childcare centers

Tuition Reimbursement

Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

• Equal Employment Opportunity
• Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gen