Senior Analyst - Public Sector, Business Development (Tourism, Insights & Innovation)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst - Public Sector, Business Development (Tourism, Insights & Innovation)

Overview

The Mastercard Public Sector team partners globally to help governments create sustainable, inclusive, and efficient economies while achieving commercial success. Our market leaders are supported by Global Public Sector team specializing in Agentic, CyberSecurity, Urban Mobility, Government Payments, SMEs, and Tourism.

We are seeking a highly motivated and curious professional to join our team and support governments, National Tourism Organizations (NTOs), Destination Management Organizations (DMOs), and tourism ecosystem partners globally.

The Senior Analyst, Tourism, Insights & Innovation will support the Vice President responsible for Tourism and the Vice President responsible for AI within Mastercard's Global Public Sector team. The role will drive tourism market intelligence, commercial opportunity development, AI-enabled innovation, and customer engagement activities globally.

The ideal candidate is passionate about the tourism industry, interested in emerging technologies, and able to connect Mastercard's capabilities with the priorities of governments and tourism stakeholders.

Role & Key responsibilities

• Tourism Market Intelligence
• •Monitor global tourism trends, destination strategies, and government priorities.
• •Track developments across NTOs, DMOs, and the broader tourism ecosystem.
• •Identify opportunities where Mastercard's data, products, and partnerships can support tourism growth.
• •Translate industry insights into actionable opportunities for market teams.
• Tourism Solution Enablement
• •Support the development of tourism-related customer narratives and value propositions.
• •Help position Mastercard as a trusted partner in tourism growth, destination competitiveness, and visitor experience.
• •Support sales opportunities through research, presentations, and executive briefings.
• •Develop customer-facing content and thought leadership materials.
• AI & Innovation
• •Explore and develop AI-enabled use cases for governments, DMOs, and tourism organizations.
• •Identify innovative solutions that address tourism industry challenges.
• All About You
• •Minimum 5 years of experience in tourism, consulting, innovation, public sector advisory, analytics, or related fields required.
• •Strong interest in the tourism industry and its evolving trends, with an understanding of tourism ecosystems, including governments, NTOs, DMOs, and industry stakeholders.
• •Ability to connect customer needs with Mastercard capabilities and solutions.
• •Passion for innovation, AI, and emerging technologies.
• •Experience supporting business development, strategic initiatives, or customer-facing engagements.
• •Strong analytical, research, and problem-solving skills.
• •Excellent communication and presentation skills.
• •Highly organized, curious, and comfortable working across multiple initiatives and geographies.
• •Collaborative team player with the confidence to engage senior stakeholders.
• •Travel may be required.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $83,000 - $132,000 CAD