Senior Associate - Finance Operations & Process Improvements

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Senior Associate

Job Description & Summary

A career in Finance Operations within Internal Firm Services offers the opportunity to be part of PwC’s end-to-end invoice-to-cash (I2C) processes, supporting core areas such as billing, work-in-progress (WIP) and receivables.

In this role, you will own and manage critical finance operations that directly impact financial accuracy, revenue recognition and cash collection. You will be responsible for ensuring the integrity, completeness and timeliness of financial data and processes—forming a key part of the firm’s financial backbone and supporting the firm’s ability to bill accurately and manage working capital effectively.

At the same time, you will identify opportunities to improve, simplify and strengthen these processes, contributing to automation, process enhancements and ongoing finance transformation initiatives.

You will work closely with internal stakeholders, including regional and global teams, to resolve operational matters, enhance data quality, improve workflows and support more efficient, scalable ways of working.

Job Description

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

About the Role

We are looking for a proactive and detail-oriented Senior Associate to join our team.

This role sits within PwC’s invoice-to-cash (I2C) cycle , covering areas such as customer records, job codes, client billings, work-in-progress, timecards and receivables.

You will take ownership of specific finance processes , ensuring they are executed with strong discipline and control, while also playing a key role in improving how these processes work over time .

This is a role for someone who recognises that operational excellence is fundamental to financial integrity , and who is equally motivated to identify better, more efficient ways of working. You will be part of a team that keeps the firm’s revenue and cash cycle running accurately and efficiently—while continuously improving how it operates .

What You’ll Do

Own and deliver core finance operations

Take ownership of assigned areas within the I2C cycle (e.g. billing, WIP, receivables, time)

Ensure accuracy, completeness and timeliness of financial transactions and data

Maintain strong adherence to processes and internal controls

Resolve operational issues and ensure smooth, consistent day-to-day execution

Safeguard financial integrity and data quality

Monitor financial data for accuracy, consistency and completeness

Identify discrepancies, gaps or risks, and ensure timely resolution

Support strong governance and reliability across finance operations processes

Drive process improvements and transformation

Identify inefficiencies, recurring issues and opportunities within processes

Propose and support improvements, including process enhancements, automation or system changes

Contribute to finance transformation initiatives, including hands-on exposure to business analysis and project coordination

Partner with stakeholders across teams

Work closely with engagement teams and internal stakeholders , including regional and global counterparts, to resolve issues and align on processes

Provide clarity on finance processes and requirements

Support better decision-making through accurate and reliable information

Work within a shared team structure

Work closely with team members managing related processes across the I2C cycle

Ensure smooth handoffs and coordination across interdependent activities

Maintain alignment across end-to-end finance operations

Grow into process ownership and leadership

Build towards end-to-end ownership of a sub-process over time

Guide junior team members and contribute to team delivery standards

What This Role Offers You

Hands-on exposure to core finance operations that underpin revenue and cash cycles

Opportunity to build deep process ownership and operational expertise

Involvement in process improvement , automation and finance transformation initiatives

Exposure to regional and global ways of working , with opportunities to collaborate across countries

Opportunities to build experience in business analysis and project coordination within a finance context

Development of structured thinking, problem-solving and stakeholder management skill s

A strong foundation to support progression into broader responsibilities, including developing managerial capabilities to lead teams

What We’re Looking For

We welcome candidates from diverse backgrounds—a finance or accounting background is helpful but not required . W hat matters more is your mindset and approach .

We are looking for someone who :

Has a strong sense of ownership and accountability over outcomes

Understands the importance of operational discipline in financial processes

Has strong problem-solving and critical thinking skills — able to question, challenge and improve the status quo

Has an interest in improving processes, systems or ways of working

Is comfortable working with structured processes and detailed data

Communicates clearly and works well in a team environment

Demonstrates critical thinking – able to question, challenge and improve the status quo

Requirements

Bachelor’s Degree or professional qualifications

Fluent in English

Familiarity with tools such as Excel ; exposure to Power BI or automation tools is an advantage

Nice to Have

Exposure to finance operations, shared services or transactional environments

Experience in process improvement or system-related initiatives

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date