Senior Associate I – People Analytics (Performance & Feedback)

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

At PwC, the Senior Associate I – HR Analytics is a key member of the Human Capital Development function, responsible for designing and managing analytics frameworks, performance reporting, and insights that inform talent decisions. The role requires strong technical capability, sound judgment, and independent ownership of HR analytics projects in close partnership with HC leadership and business stakeholders.

This role requires strong analytics skills, solid understanding of performance management cycles, and the ability to convert complex workforce data into concise, executive-ready insights.

Examples of the skills, knowledge, and experience required at this level include, but are not limited to:

1. Performance Management Analytics & Cycle Support

Manage data architecture for performance cycles (goal-setting, mid-year, year-end, promotions)

Maintain performance tracking against KPIs and competency frameworks at individual, team, and unit level

Track compliance (submissions, completion, feedback participation) across levels and service lines

Produce cycle-close analytics (completion, rating distributions, ranking compliance, BU comparisons)

Ensure data integrity and audit trails in line with governance standards.

2. Feedback Analytics & Compliance Monitoring

Administer and analyze firm-wide feedback data (participation, quality, trends)

Develop automated dashboards on feedback compliance and quality for HC leadership

Conduct basic sentiment/thematic analysis on qualitative feedback to surface key themes and gaps

Maintain feedback effectiveness scorecards against defined benchmarks

Flag non-compliance and recommend actions to strengthen the feedback culture

3. Advanced Data Analytics, Dashboarding & Reporting

Build and maintain Power BI dashboards integrating core HR metrics (performance, feedback, attrition, promotions, headcount)

Create DAX measures and KPIs to support real-time monitoring

Cleanse, transform, and validate HR data to maintain high data quality

Use advanced Excel (pivot tables, XLOOKUP, dynamic arrays, Power Query) for ad-hoc analyses

4. HR Technology & Systems Management

Act as functional administrator for talent management platforms (data uploads, configuration, access)

Support testing and rollout of HR technology modules and integrations

5. Change Management & Strategic Communications

Develop concise decks and updates that translate analytics into clear messages for stakeholders

Prepare visual and infographic summaries for leadership forums and firm-wide communications

Coordinate with Communications to ensure timely and consistent messaging on performance cycles, feedback, and HC programs

Collaborating with Departmental leads to run the entire Performance Cycle

Need exceptional communication and stakeholder management skills

Be the primary point of contact for stakeholders during the execution of different stages of performance cycle

Educational Requirements: Bachelor's degree in Human Resources, Business Analytics, Business Administration, or a related discipline

Experience Required: 2.5–4 years of progressive experience in HR analytics, people operations, or performance management functions

Technical Tools and Knowledge: Advanced proficiency in Power BI (including DAX and data modeling), Microsoft Excel (Advanced), Power Query, and talent management systems (TMS)

Additional Skills:

Experience building dashboards and delivering actionable workforce insights

Strong written and verbal communication skills for technical and non-technical audiences

Exposure to performance management systems, feedback platforms, or talent tools in a corporate or professional services environment

Strong analytical thinking and problem-solving

Effective stakeholder management

High attention to detail and data accuracy

PwC A.F. Ferguson & Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Alteryx (Automation Platform), Analytical Thinking, Communication, Creativity, Data Analytics, Data Cleaning, Data-Driven Decision Making (DIDM), Data Entry, Data Integration, Data Migration, Data Quality, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Project Management, Human Resources (HR) Report, Human Resources (HR) Technology Solution Architecture, Human Resources Information System (HRIS), Human Resources Management (HRM) {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date