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DBS

Senior Associate, L2 Production Support Engineer, Wealth Management Technology, Group Technology

Singapore - East

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hirly's read of this role

Role family
Customer support
Seniority
Senior
Country
SG
Work mode
On-site / unstated
First seen by hirly
9 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Responsibilities

  • Provide L2 production support for Wealth applications, ensuring high availability, stability, and minimal downtime.
  • Monitor system health, performance, and capacity using enterprise monitoring tools, proactively identifying and resolving potential issues.
  • Lead incident management processes, performing rapid root cause analysis (RCA) and implementing permanent fixes to prevent recurrence.
  • Automate repetitive operational tasks and reduce toil using scripting and automation frameworks.
  • Collaborate with development and infrastructure teams to deploy updates, patches, and new releases safely into production environments.
  • Maintain and update technical documentation, runbooks, and standard operating procedures.
  • Participate in disaster recovery (DR) drills and business continuity planning (BCP) activities.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
  • Proven experience in L2 production support, specifically supporting Banca and Trading applications within a financial services environment.
  • Strong hands-on experience with operating systems (Linux/Unix, Windows) and database technologies (SQL, Oracle, or NoSQL).
  • Proficiency in scripting (such as Python, Bash, or PowerShell) for automation and monitoring.
  • Familiarity with monitoring and observability tools (such as Geneos, Splunk, Grafana, or AppDynamics).
  • Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, or Google Cloud).
  • Strong analytical, troubleshooting, and problem-solving skills under high-pressure production environments.
  • Availability to support rotational on-call schedules as required.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

Original posting on DBS's site ↗

Listed on hirly, a job board. hirly is not the employer: DBS is hiring for this role.

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