Senior Associate, Product Manager PLAP, Consumer Banking Group

Key Responsibilities

• •Product Strategy, Market analysis:
• •Develop and execute a comprehensive product strategy for the LAP portfolio, aligning with overall business objectives and market trends.
• •Conduct in-depth market research and competitive analysis to identify growth opportunities and adoption of best practices
• •Monitor and analyze key performance indicators (KPIs) such as portfolio growth, disbursals, asset quality, customer acquisition channels, and profitability
• •Perform reject analysis on cases dropped by credit to identify trends and areas for process improvement.

• •Stakeholder Management & On-ground Support:
• •Collaborate closely with various internal stakeholders including Sales, Credit, Operations, Legal, Compliance, and Marketing teams to ensure seamless product delivery and support.
• •Provide on-ground support to sales teams, branches and other relevant stakeholders to facilitate product understanding and address operational challenges.
• •Work with the Sales team to develop effective sales strategies, training programs, and marketing collateral
• •Engage with external partners and vendors as needed to enhance product capabilities and service delivery.

• •Process Improvement & Funnel Efficiency:
• •Work on implementing new processes to drive funnel efficiency and improve conversion rates.
• •Gather customer feedback and insights to inform product enhancements and ensure high levels of customer satisfaction.

• •Risk & Compliance:
• •Ensure compliance with relevant regulatory guidelines, internal policies, and risk management frameworks
• •Work with Risk and Compliance teams to assess and mitigate risks associated with the LAP portfolio.

Qualifications

• •Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. An MBA or equivalent advanced degree is preferred.
• •Experience:
• •5+ years of experience in product management within the banking or financial services industry, with a strong focus on secured lending .
• •Proven experience in managing Loan Against Property (LAP) or secured lending products is essential.

• •Skills:
• •Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• •Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders.
• •In-depth understanding of the Indian consumer lending market, regulatory environment, and competitive landscape.
• •Ability to manage multiple projects simultaneously in a fast-paced environment.

Location:

Regional Office Mumbai

Job:

Product Management

Schedule:

Regular

Employee Status:

Full time