Senior AV Technician

Role: Senior AV Technician

Contract Type: Full-time, Permanent

Hours: Shift pattern based upon a 40hr working week between the hours of 07:00 & 19:00 ensuring coverage throughout the period, some flexibility may, on occasion, be required

Location: London, UK (Canary Wharf)

Salary: £44,000 - £50,000 (dependent on experience), plus company benefits

Interview Process: 2-stage (Virtual and Face-to-face)

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.

We have an exciting new client; a company that is globally renowned operating within the financial services industry and they are now looking to recruit a proven AV Technician onto their impressive site in Canary Wharf to provide dedicated support services to the AV technology estate.

The team proactively maintain and monitor AV (from meeting rooms, digital signage, specialist spaces) to minimise downtime and ensure excellent customer service & experience and undertake functionality tests of high-priority spaces, and ad-hoc and pro-active AV maintenance, technical problem solving, support and occasional small upgrade installation work.

Key responsibilities:

Perform daily checks of critical digital signage, including the external ticker, reception LED wall, internal display areas, and booth signage where applicable

Fault finding audio visual and video conferencing systems to a high level, under pressure

Work collaboratively on troubleshooting and fault fixing

Maintaining site surveys and asset registers

Running AV events, including pre-event testing of audio, wireless microphone battery levels, PA, projector/display, conferencing, and post-event reset support etc.

Be the primary contact for event coordination

Liaise with client for large events to understand their requirements

Attend pre-production meetings required for any scheduled special events

Primary support to operate global production events

Own the event experiences for the meeting host and attendees

Assist in the management of high-profile events and become a trusted advisor

Escalate any operational issues to the appropriate level of support and make suggestions for improvements

Produce event reports which highlight the use of space

Skills and experience:

Knowledge of collaboration platforms such as Polycom, Microsoft Teams, Zoom, Google

Ability to operate Videoconference hardware (Microsoft Teams, Webex, Poly, Logi etc) and to troubleshoot any potential issues relating to audio feedback, no video etc.

Proficiency with Microsoft Teams, UC PCs, Polycom, Logitech, and Crestron

Flex VC solutions, Biamp Tesira, Q-SYS, and Extron

Experience in supporting IPTV

Experienced delivering support services to large corporate customers

Excellent people skills with the ability to impart knowledge to those less skilled

Expected to complete security screening (BPSS & SC) which will be subject to employment

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.

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