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LevelUp

Senior Billing Escalations Agent [2638-049925]

Manila

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hirly's read of this role

Seniority
Senior
Country
PH
Work mode
Remote-friendly
First seen by hirly
21 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Company Overview

LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients.

Position Overview

  • We're looking for a Senior Billing Escalations Representative to join our support team.
  • This role is the go-to point of contact for escalated billing issues, handling day-to-day escalations, and jumping into live chat and ticket queues during high-volume periods. We're looking for someone who genuinely loves solving problems, who thrives under pressure, and who takes pride in making sure both customers and teammates feel heard and supported.

Reference: 2638-049925

Original posting on LevelUp's site ↗

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