Senior Bodily Injury Claims Adjuster

Description

Senior Bodily Injury Claims Adjuster

Remote | Multiple States: AL, AZ, CA, FL, GA, HI, IL, IN, KS, LA, MI, MO, MS, NV, NJ, NY, NC, OK, OH, PA, TN, TX, WI

To be considered for this opportunity, candidates must meet the following requirements:

• •Minimum 3-5 years of attorney-represented Bodily Injury claims handling experience
• •Prior auto claims experience
• •Experience handling litigated bodily injury claims
• •Strong understanding of property and casualty insurance principles, coverage analysis, liability investigations, and claims handling practices
• •Ability to evaluate injury exposures, negotiate settlements, and manage claims through resolution
• •Excellent written and verbal communication skills
• •Strong organizational, analytical, and time management abilities
• •Ability to obtain and maintain applicable Adjuster Licenses as required
• •Ability to work Monday-Friday, 8:00 AM - 4:30 PM PST supporting California claims operations

If you're a driven claims professional who enjoys negotiating complex injury claims and making sound decisions in a fast-paced environment, we'd love to hear from you.

Position Summary:

The Senior Bodily Injury Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving attorney-represented bodily injury claims. This role requires strong claim handling expertise, sound judgment, exceptional negotiation skills, and the ability to effectively manage a high-volume caseload while ensuring compliance with company standards and regulatory requirements.

Essential Duties & Responsibilities:

• •Review and determine applicable coverage for assigned claims
• •Investigate and confirm liability decisions
• •Communicate with injured parties, claimants, attorneys, medical providers, and other stakeholders
• •Request, review, and analyze medical records, specials, and supporting documentation
• •Evaluate claim exposures and determine appropriate settlement values
• •Negotiate settlements within established authority levels
• •Handle and respond to time-limit demands in a timely manner
• •Ensure all conditions of settlement and bodily injury demands are addressed appropriately
• •Maintain accurate and detailed claim documentation
• •Draft professional correspondence, reports, and claim file notes
• •Manage claims in accordance with company guidelines, industry best practices, and regulatory requirements
• •Maintain productivity, quality, and service standards
• •Perform additional duties as assigned

Preferred Qualifications:

• •Multiple state adjuster licenses
• •Experience handling claims across multiple jurisdictions
• •Knowledge of uninsured/underinsured motorist bodily injury claims (UMBI)
• •Previous experience working in a paperless claims environment
• •High-volume claims handling experience
• •What You'll Bring
• •Strong negotiation and conflict resolution skills
• •Excellent customer service and relationship-building abilities
• •Ability to independently manage competing priorities
• •Sound judgment and decision-making skills
• •Strong attention to detail

Working Conditions:

• •Remote position supporting California claims operations
• •Standard schedule: Monday-Friday, 8:00 AM - 4:30 PM PST
• •Occasional overtime may be required based on business needs
• •Paperless, technology-driven work environment
• •Occasional travel may be required
• •Ability to sit for extended periods and work on a computer throughout the day
• •Ability to occasionally lift up to 10 pounds and perform standard office activities