Senior Cloud Operations Engineer

About EdgeUno

EdgeUno is a US-based technology infrastructure company headquartered in Miami, with a strong operational presence across Latin America, including Colombia, Brazil, Argentina, Chile, Peru, Mexico, and Ecuador. We enable digital businesses to scale with high performance and reliability by providing connectivity, IP Transit, private networks, data centers, bare metal, and cloud solutions to ISPs, content providers, hyperscalers, and global technology companies.

Through our own infrastructure platform and strategic interconnection with major global hubs and content networks, we bring content closer to end users and deliver low latency, security, and operational resilience across the Americas and beyond.

Role Overview

At EdgeUno, we are looking for a hands-on Senior Cloud Operations Engineer to help us manage and improve our infrastructure across multiple on-premises data centers. This role is critical to support our global operations, with a strong emphasis on Proxmox-based virtualization, Linux systems administration, and monitoring in on-prem environments. The ideal candidate is someone who thrives in troubleshooting Linux systems, has strong foundational knowledge in infrastructure and networking, and enjoys automating repetitive tasks using tools like Ansible or Terraform.

About the Role

You will operate and scale the virtualization and Linux environments that run across our data centers, working closely with our team to support internal systems and contribute to incremental improvements through automation and scripting. The position is embedded in a 24x7 high availability context and requires close collaboration with developers, network engineers, and cloud engineers, as well as consistent documentation practices to support knowledge sharing and disaster recovery preparedness.

Core Responsibilities

Systems & Virtualization Operations

Operate, maintain, and troubleshoot Linux-based systems (Debian, Ubuntu, etc.)

Manage and scale our on-premise virtualization environment using Proxmox

Maintain backups and ensure consistency across multiple datacenter environments

Support internal teams with user and service-level adjustments

Infrastructure Automation & CloudOps

Automate infrastructure operations using Ansible, Terraform, or Bash scripting

Maintain Infrastructure-as-Code (IaC) practices to ensure repeatability and stability across environments

Contribute to incremental improvements in infrastructure and automation

Configure and support services such as reverse proxies, firewalls, and virtualized networks

Monitoring, Observability & Reliability

Monitor systems and strengthen observability practices using tools like Grafana, Prometheus, and Telegraf

Identify system bottlenecks and perform root cause analysis on incidents

Help implement proactive alerting, performance tuning, and capacity planning strategies

Architecture & Collaboration

Contribute to architectural decisions for new systems, virtualization expansion, and datacenter upgrades

Collaborate with developers, network engineers, and cloud engineers to integrate systems effectively

Document system configurations, procedures, and runbooks to ensure knowledge sharing and disaster recovery preparedness

Requirements

English proficiency at B2 level or above.

5+ years of hands-on experience in system administration or infrastructure engineering

Experience supporting 24x7 high availability environments, servers, load balancing systems, and virtualized infrastructure

Strong background in Linux system administration

Solid understanding of networking fundamentals

Hands-on experience with Proxmox or other virtualization platforms (e.g., VMware, KVM)

Proficiency with automation tools such as Ansible and/or Terraform

Experience with Docker and managing containerized services

Familiarity with GitLab and version control practices

Experience with observability and monitoring tools (e.g., Grafana stack, or similar)

Ability to learn new tools through documentation and apply them independently

Nice to Have

Previous experience in telecom, hosting, datacenter, or infrastructure service providers

What We Offer

At EdgeUno, we offer a competitive compensation package, training and development opportunities, and a collaborative environment where you will be part of a technical team committed to operational excellence. You will also gain exposure to regional and international projects across Latin America. We work with purpose to deliver the infrastructure that powers cloud, gaming, streaming, and enterprise expansion in the region. Come build the backbone of the internet with us.