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Critical Mass

Senior Content Author (AEM)

San Jose, Costa Rica

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hirly's read of this role

Seniority
Senior
Country
CR
Work mode
On-site / unstated
First seen by hirly
5 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

The Senior Content Author (SCA) is responsible for designing components and providing support to web applications. The SCA is able to work independently, assuming ownership for the design and authoring of simple and complex web sites. The SCA should also be able to provide estimates for their tasks and assume ownership for these estimates.

The SCA works with web applications and a variety of front-end technologies including HTML5, CSS and JavaScript, and is comfortable with content management systems.

You Will

Building web applications that follow the latest web standards and conforms with leading-edge front-end technologies, using the components implemented by the Development team

Works closely with Creative, Business, Technology and QA teams to ensure the technology will be functional and meet performance targets on all web platforms (mobile, desktop)

May help oversee and test the development of components

Implements user and business requirements which are composed of multiple authoring activities

Maintains up-to-date and complete documentation on projects as dictated by the capability’s guidelines and best practices

Debugs or troubleshoots complex issues in existing web applications

Proactively provide feedback on policies and procedures when an opportunity for improvement exists

You have

English Proficiency (B2+ reading, writing, and conversation).

4+ years of experience working with content management systems (AEM, Sitecore, TeamSite)

Knowledge of Cross-browser and Responsive development

Familiar with basic front-end technologies such as HTML, CSS and JS.

Experience manipulating and administering website content.

Familiar with JIRA or similar issue tracking tool

Experience using best practice version control methodologies.

Knowledge in Agile methodologies is a plus.

Familiarity with data transfer formats popular in web applications (eg. JSON, XML)

What We Offer

Maternity and parental leave extra days

Competitive benefits packages

Vacation, compassionate leave, sick days, and flex days

Access to online services for families and new parents

Diversity and Inclusion Board with 12 affinity groups

Internal learning and development programs

Enterprise-wide employee discounts

And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week .

The Ask Stems From Our Want To

Strengthen opportunity for continuous learning

Improve collaboration and team relationships.

Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

  • If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
  • If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
  • If U.K. based: https://www.gov.uk/consumer-protection-rights
  • If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Original posting on Critical Mass's site ↗

Listed on hirly, a job board. hirly is not the employer: Critical Mass is hiring for this role.

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