Senior Contracts Manager - Enterprise Procurement

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Enterprise Procurement Sr. Contracts Manager

Job Description

As an Enterprise Procurement Sr. Contracts Manager, you will be responsible for supporting the CVS Health enterprise by leading a team of talented & diverse professionals responsible for drafting, negotiating, and finalizing IT and Non-IT deals and contractual documents for the purchase of all categories and commodities of non-merchandise goods and services. You will perform these tasks in accordance with corporate contract and purchasing policies. In this role, you will also lead and/or represent Enterprise Procurement on project teams that include or report to CVS senior leadership and are tasked with facilitating enterprise-wide strategic initiative projects, proposing and executing enterprise-wide savings initiatives, communicating and enforcing both internally and externally CVS policy as well as regulatory requirements, meeting and exceeding business goals, supporting supplier diversity among CVS vendors and within the enterprise, and supporting CVS growth strategy by leading supplier integration efforts related to CVS mergers and acquisition transactions driving CVS growth and synergy opportunities.

** Hybrid Work Model: The Enterprise Procurement Sr. Contracts Manager is required to report to work on Tuesday’s and Wednesday’s each week **

As an Enterprise Procurement Sr. Contracts Manager, you will:

Draft, prepare and review contract documents in accordance with established company policies and procedures designed to minimize potential exposure while maximizing benefits.

Lead all aspects of supplier contract exercises by negotiating all key terms of a variety of contract documents, including but not limited to legal and business terms to provide the appropriate level of risk mitigation as well as value for the enterprise.

Analyze all contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures and requirements.

Effectively communicate the importance and intent of all required terms and conditions to both internal and external stakeholders which is crucial to success in this role.

Interact consistently with key CVS subject matter experts from areas such as Legal, Sourcing (both IT and Non-IT), Global Security, Information Governance, Risk Management, Privacy, Tax, various Finance areas i.e. IT Finance, FP&A, External Reporting among others) to ensure all current policies and procedures are reflected in contract documents and vendor communications.

Partner with Sourcing colleagues to support development of RFP requests by providing the necessary contractual documentation for participants to review as components of the exercise. Answer questions posed by participants’ legal counsel in the course of RFP negotiations and ensure problematic provisions are introduced to business leaders as key focal points of internal consideration when determining awards.

Act as the key point of contact and communication between Legal, finance, senior leadership, and business teams as well as the vendor concerning status and resolution of escalated contract issues and disputes that cannot be resolved at the Negotiator level.

Accurately and comprehensively identify contractual risks and associated dangers (e.g,, limitation of liability, waiver of consequential damages, etc.) for purposes of escalation to Senior Leadership to properly investigate and advise various levels of CVS management on contractual issues thoroughly.

Routinely participate in presentations, webinars and roundtable discussions to engage and educate business departments enterprise-wide to promote compliance with Corporate Purchasing and Contracts Policies.

Demonstrate established proficiency utilizing all evolving technological tools (e.g., Microsoft Office, Word, Excel, PowerPoint, SAP/Ariba Procure to Pay Suite of Applications i.e. eSourcing, Ariba Contract Management and Ariba Buyer, Skype for Business, Level 3 Webex etc.) to streamline daily tasks and communications.

Serve as a subject matter expert when presenting to Senior Leadership on complex deal concepts and non-standard provisions requiring executive approval.

Act as initial liaison with business units in compliance efforts to enforce adherence to Corporate Contract and Purchasing policies.

Manage multiple high visibility, high priority contracts/projects on a regular basis and closeout a variety of initiatives expeditiously with minimal oversight

Work both independently/autonomously and as part of a team to identify and analyze unique contractual relationships and craft terms to best fit the business relationship and protect CVS.

Monitor and lead a group of individuals, in multiple locations, to ensure that all projects are completed accurately, completely and within timelines.

Review and comment on all RFI, RFP, RFQ and contracts created by Enterprise Procurement on behalf of CVS Health.

Make sound business decisions based on available information relating to sourcing opportunities for CVS Health. Determine strategy for negotiations of expense and capital items to achieve savings goals for CVS Health.

Represent Enterprise Procurement and CVS Health with internal customers, vendors and outsiders, and interact with professionalism at all times.

Become a role model for the department. Mentor and guide staff where appropriate and discipline when necessary.

Collaborate with other staff to maintain Enterprise Procurement Manual and templates: manage changes to the current Enterprise Procurement Process Manual and templates working directly with the Director, Enterprise Procurement Contracts.

Perform work on special projects as assigned by management.

Obtain feedback, build business relationships and reduce to contract language addressing specific issues raised by internal stakeholders including, but not limited to Legal, Compliance, Risk Management, Information Privacy and Governance, Internal Audit, and Tax.

Adhere to the goals, standards, policies and objectives of the NON-IT and IT Sourcing and Contract Management team.

Lead the development and maintenance of terms and conditions for purchasing agreements and contracts.

Lead activities which ensure suppliers meet defined requirements, goals and targets.

Support supplier improvement targets in cost, quality and on time delivery to existing agreements.

Provide analysis, documentation and interpretations of contractual rights and obligations internally and externally, ensure that due diligence is practiced in complying with the stated terms and conditions.

Work with vendors, vendor managers and internal stakeholders to maintain a professional relationship.

Serve as a point of contact and subject matter expert for contractual matters.

Support the identification and investigation of cost of ownership opportunities including non-purchase price driven opportunities Contract Compliance and Administration.

Implement contract modifications to accommodate regulatory, legislative, industry or legal changes. Seek advice from legal, compliance, and other key internal stakeholders when appropriate.

Schedule and attend meetings with key internal stakeholders related to the Sourcing process, compliance, and audit and vendor management functions to ensure continued alignment on key policies which affect contracts.

Support the Contract Administration function, including aspects of Contract Administrati