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Capgemini

Senior Customer Facing Specialist

Cairo, EG

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hirly's read of this role

Seniority
Senior
Country
EG
Work mode
On-site / unstated
First seen by hirly
29 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Description

  • Experience: 2 - 3 Years of Experience
  • Ensure Master data is efficiently maintained internally & externally.
  • Responsible for customers & sales team communication and coordination.
  • Monitor order processing over ERP system.
  • Order management follow ups & enhancements.
  • Order change tasks as per the process.
  • Ensure granting the highest possible service level for our customers
  • Orders fulfilment tasks.
  • Orders planning with logistics team.
  • Delivery follow ups.
  • Excel & Power BI Loss Analysis & action plan for mitigation.
  • Driving the needed daily report for the business.
  • Returns Investigation.
  • Driving review weekly/monthly business review meetings.
Original posting on Capgemini's site ↗

Listed on hirly, a job board. hirly is not the employer: Capgemini is hiring for this role.

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