Adora

Senior Customer Success Manager

Seattle, Washington · New York, New York

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hirly's read of this role

Role family: Customer support
Seniority: Lead / management
Stated salary: $110,000 – $135,000 per year
Country: US
Work mode: On-site / unstated
First seen by hirly: 29 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Adora is building the next generation of AI-native marketing tools to help brands connect with customers in more intelligent, efficient, and effective ways. Backed by top-tier investors, we're at a pivotal moment of growth — and we're looking for a Senior Customer Success Manager who can own client relationships and help shape what great customer success looks like at a company moving this quickly.

Role Overview

We're looking for a relationship manager with solid experience in enterprise accounts and the confidence to lead meaningful conversations with VP and CMO-level stakeholders. You'll manage a portfolio of clients, become a deep expert on the Adora platform, and serve as their trusted advisor — guiding them on how to leverage our technology to drive real marketing performance and business outcomes.

We are a startup. Some weeks you'll be leading a strategic business review with a senior marketing executive. Other weeks you'll be pulling reports, digging into performance data, and solving problems hands-on. If you're someone who rolls up their sleeves as naturally as you command a boardroom, this role is for you.

Original posting on Adora's site ↗

Listed on hirly, a job board. hirly is not the employer: Adora is hiring for this role.

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