Senior Data Engineer (Contract)

Coconut Software is the leading Branch Performance Platform, helping financial institutions grow, drive productivity, and deliver better customer experiences.

Coconut's AI-powered, enterprise-grade platform brings together appointment scheduling, in-branch queuing, video banking, and branch workforce management, turning customer interaction and operational data into actionable insights across multiple lines of business. The result: greater visibility into performance, better use of workforce capacity, and smarter decisions that drive stronger branch outcomes.Trusted by 200+ banks and credit unions, including RBC, Mountain America Credit Union, and M&T Bank, Coconut Software turns every interaction and staffing decision into a competitive advantage.

We’re hiring a Senior Data Engineer on a 12-Month Contract to own data engineering on our Data Enablement team. You’ll be our main data engineer, working with our analytics engineers, product, and other enablement teams. You’ll build the pipelines behind our workforce forecasting and staffing product, and finish moving our analytics platform onto Databricks. We need someone who gets productive quickly, works independently, and leaves things better than when they found them!

Data at Coconut:

We are currently in an exciting phase of growth, migrating our entire data estate from legacy Postgres and Redshift environments to a modern Databricks Lakehouse

Our target stack is built for scale: Databricks for storage and compute, dbt for our transformation and semantic layer, and Looker (LookML) for business intelligence

We don't follow rigid Scrum, but we do work in an agile, iterative way, and try to continuously improve and find a better way to work

We work in a blameless culture and have a continuous improvement mindset

We strive to provide service excellence in all areas, as such, roles in our Engineering department are expected to contribute to our collaborative on-call rotation, working with your team to support our systems and ensuring application availability/reliability. Each team will have their own rotation schedule

YOU ARE FIRED UP TO

Build and run production pipelines in Databricks (Lakeflow, Jobs, dbt), from ingesting customer files through to tables ready for models and reporting

Lead the next phases of our Redshift → Databricks migration: landing source tables, moving product analytics onto the lakehouse, and retiring old warehouses

Own replication and ingestion from production databases (AWS DMS, Databricks Lakeflow Connect, Fivetran) across multiple environments, with data residency and PII handling built in

Set data contracts with internal teams and external ML partners so schema changes don’t break things downstream

Give product teams clear effort estimates and trade-offs, and push back on scope when needed

Monitor pipeline health, data quality and Databricks cost, and take part in Data’s on-call rotation

Document what you build (runbooks, lineage, design decisions) so the team can manage it without you (if needed)

Be part of how we’re evolving the way we work with AI across Engineering, staying curious about the technology and eager to adopt, learn, and use it to solve customer and business problems

WHAT YOU BRING TO THE TEAM

5+ years in data engineering, including 2+ years running Databricks in production (Delta, Jobs, DLT/Lakeflow, Unity Catalog)

Strong Python, SQL, and dbt skills

Experience replicating from operational databases (CDC or Events) and ingesting messy files

Has been involved in at least one warehouse or lakehouse migration

Comfortable with AWS data services

Has handled PII or regulated data; financial services is ideal

A curiosity for innovation: we’re looking for someone who loves to learn and elevate their skills with new technology, particularly AI and large language models (LLMs)

Hands-on use of AI coding agents (Claude Code or similar) for pipelines, dbt, debugging, or troubleshooting

Has worked with Infrastructure-as-Code (e.g. Terraform, DAB) to manage data infrastructure

Experience with LookML or embedded Looker

Managed pipelines feeding forecasting or ML models

Thrives in a high autonomy environment and works with the team to direct energy and focus towards highest priority initiatives

Proven ability to take initiative, be innovative, and take the lead on projects

Your unique experiences in the data realm that we can benefit and learn from!

This posting is for a vacant contract position. The expected hiring range for this role is $125,000 - $165,000.

The base salary for this position is listed to support candidates to align themselves within the target range. The range is grounded in comprehensive analysis of national compensation data for similar roles and company sizes in the technology sector, alongside a review of our internal compensation framework to ensure pay equity across the company. Note that ranges may evolve over time. We aim to provide a fair offer and hire within this specified range. The final offer for this position will take a candidate's background, experience, skills, and internal equity into consideration. Top performers’ compensation will be reviewed annually, as part of our Performance Acceleration program (Performance Reviews, Compensation Reviews, etc.).

Our Investment in You:

Find your flow with Cabana Days. We offer flex-time and flex-days so you can recharge and be your best self. We empower our team to prioritize their well-being, knowing that a well-rested team is a productive one. While we offer this flexibility, our commitment to service excellence is unwavering. This benefit comes with a shared responsibility: our customers are our top priority. We ask that you remain available and responsive on flex-days, as needed, to ensure our customers' needs are always met promptly.

Ability to do your job in a supported, but flexible environment

Supported professional development, learning, & career opportunities - be supported in your growth journey!

Regular 1:1 coaching with your leader and regular connection to a passionate executive team

Work in a team big enough for growth but lean enough to make a real impact

A full range of benefits to keep you happy & healthy;

Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate!

Health & Dental Benefits, Virtual Care, & Disability top up - all starting from day 1!

Virtual mental health and EAP platform

WealthSimple GRSP & Matching

Annual Wellness Benefit ($1000 per year)

Opportunity to work remote - anywhere in Canada!

Employee Options - everyone shares in our success!

Internet Subsidy on each paycheck

Tiki Bucks Incentive Program - everyone is entitled to earn bonuses!

A People First Company - 4.2 rating on Glassdoor

" Most Admired Corporate Cultures " (2024) and ranked #22 in " Best Workplaces in Canada " (2025) in company size category

Who we are and What we do:

• Vision
• To create a world where time is well spent.

• Mission
• To optimize your branch performance in order to drive growth, increase productivity, and deliver exceptional customer experiences.

• Values
• C ollaboration. H onesty. E mpathy. E levate. R esilience. S ervice Excellence.

Coconut Software is the leading Branch Performance Platform, helping financial institutions grow, drive productivity, and deliver better customer experiences.

Coconut's AI-powered, enterprise-grade platform brings together appointment scheduling, in-branch queuing, video banking, and branch workforce management, turning customer interaction and operational data into actionable insights across multiple lines of business. The result: greater visibility into performance, better use of workforce capacity, and smarter decisions that drive stronger branch outcomes.

Trusted by 200+ banks and credit unions, including RBC, Mountain America Credit Union, and M&T