Senior Demand Planner

WE ARE HIRING! SENIOR DEMAND PLANNER (Hybrid – St. Thomas, ON Office)

Build your future with Masco Canada!

At Masco Canada, we’re passionate about delivering innovative solutions and exceptional customer experiences. We’re looking for Senior Demand Planner, to join our Supply Chain team. If you thrive in a dynamic, collaborative environment and are excited to make a meaningful impact, we want to hear from you.

WHAT YOU WILL DO

Reporting to the S&OP Manager, the Senior Demand Planner is responsible for leading advanced demand planning activities, driving S&OP process maturity, and supporting strategic decision-making across the organization. In addition to developing and maintaining a robust demand plan, this role provides coaching, and backup support to the Demand Planning and S&OP functions. The Senior Demand Planner bridges Sales, Production, Finance, and Purchasing to ensure alignment, and serves as a cornerstone for generating and delivering high-impact, data-driven insights across the organization. This position directly supports service level performance, inventory health, forecast quality, and revenue alignment by ensuring demand plans and key S&OP processes are accurate, unbiased, and actionable.

Lead the Bathing department S&OP process, including cycle management, material preparation, data review, outcome publishing, and tactical system updates in Netstock/JDE

Lead the demand planning activities for the Commercial category, for US and Canada, responsible for Trade and Intercompany Channels

Lead cross-functional alignment and demand planning topics, ensuring consistent understanding of assumptions, risks, and opportunities across Sales, Product, Finance, and Supply

Drive maturity of the bathing department S&OP process, improving cadence, data quality, standard work, and engagement

Serve as backup for the S&OP Manager, supporting facilitation and execution of the broader S&OP process when required

Represent demand planning in S&OP meetings, ensuring continuity of process and clear communication of risks, opportunities, and forecast performance

Provide backup leadership for the demand planning team, supporting workload management and decision-making during leadership absence

Provide coaching to demand planners to elevate forecasting capability, analytics, and overall maturity

Act as the first point of consultation and escalation for complex forecasting issues before they reach the S&OP Manager

Lead or support high-impact cross-functional analysis beyond the team’s scope (e.g., Retail, Ecommerce, Bathing metrics: Lags 1 & 3 accuracy, Lags 1 & 3 bias)

Own KPI reporting for bathing department and demand planning, including variance narratives, trend analysis, and leadership insights

Support supply chain by improving demand signal quality, contributing to stronger fill rate and inventory performance

Own a rolling 16-month demand forecast at the SKU–customer level, incorporating statistical, Sales, and Category inputs

Improve forecast accuracy by reducing bias, applying analytics, and leveraging customer trends

Conduct root-cause analysis on forecast misses and drive continuous improvement

Maintain and enhance forecasting metrics and trackers (accuracy, bias, etc.)

Lead monthly demand planning meetings with Sales, presenting data-driven recommendations

Collaborate with Supply Planning to minimize disruptions and ensure alignment

Support continuous improvement of the S&OP process, including routines, reporting, tools, data quality and analytical methods

Execute monthly forecasting procedures utilizing Netstock

Partner with Sales, Category, and Finance to understand demand drivers and assumptions

WHAT YOU WILL BRING

Minimum 3-year college diploma or university degree in Supply Chain, Business, Economics, Statistics, or related field

ASCM/APICS certification strongly preferred

IBF – CPF or ACPF certification strongly preferred

5–8 years of experience in demand planning, forecasting, S&OP & IBP

Prior experience with CPFR and exposure to S&OP/IBP

Demonstrated excellence in analysis, decision-making, and problem solving

Advanced MS Office skills (Excel/VBA/Power Query, Power Automate, PowerPoint, Word, Outlook)

Advanced knowledge of Power BI (dashboards, data models).

SQL familiarity (e.g., Viewpoint Sequel)

ERP experience (JD Edwards preferred)

Familiarity with demand planning systems (e.g., Netstock)

Familiarity with statistical concepts as they relate to forecasting

Strong work ethics and positive team attitude, with the ability to collaborate across functions

Effective communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical audiences.

A collaborative team player with strong influencing skills, able to build trust and alignment across stakeholders

Action-oriented, comfortable taking calculated risks to drive customer and business value

Outcome-focused, with strong critical thinking and visualization skills to enable continuous improvement

An effective communicator who can influence, challenge assumptions, and build alignment across diverse functions.

Knowledgeable in the Supply Chain umbrella, not limited to Demand Planning.

Skilled at balancing tactical execution with broader S&OP process thinking

Skilled at handling ambiguous challenges

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WHAT'S IN IT FOR YOU?

Competitive Rewards and Compensation

Defined Contribution Registered Pension Plan (optional) with employer matching

Deferred Profit-Sharing Plan (DPSP)

Benefit insurance coverage from Day 1, including health, dental, and travel insurance

Employee Assistance Program (Dialogue) – access to health and wellness resources

Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more

2 paid volunteer days to support the communities we live and work in

Opportunities for development and growth, including Onboarding, Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities

Participation in employee-led committees such as the Wellness Committee, Masco United (Inclusion & Belonging Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups

WHY JOIN MASCO CANADA?

Over a Century of Excellence – With more than 120+ years of experience , Masco Canada has established itself as a leader in the building and home improvement industry .

Diverse Brand Portfolio – We proudly offer 12+ brands delivering 20,000+ innovative water solutions , shaping the future of plumbing and home improvement.

Innovative Solutions – Our commitment to cutting-edge plumbing and water technologies keeps us at the forefront of the industry.

Collaborative & Inclusive Culture – We foster an environment where all employees are valued, respected, and empowered to contribute and grow.

Opportunities for Growth – We support continuous learning, career development, and professional growth , helping you achieve your full potential.

Making an Impact in Our Communities – We believe in giving back and actively supporting initiatives that make a difference in the communities where we live and work .

Join us at Masco Canada, where your contributions drive innovation, excellence, and positive change!

Masco Canada delivers innovative water solutions to the building and home improvement markets in Canada. We have been inspiring Canadian homes, communities, and lives for more than 100 years. Throughout this journey, our business has remained steadfast in its commitment to strong values and dedicated individuals, striving to enhance the well-being of our team members, customers, and communities alike. With over 600 employees, our diverse and talented workforce drives our continued success and impact.

To learn more about Masco Canada, visit www.mascocanada.com

Please note: Masc