Senior Developer, Payments

Ready to make a real impact on global health and wellness care?

Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.

In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.

We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.

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If something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at [email protected] before taking any action.

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Position Summary

We are looking for a Senior Developer to join our payments functionality.

Practice Better's Payments team owns the infrastructure that powers Practice Better Payments, our embedded billing, subscriptions, and payment processing platform for tens of thousands of practitioners worldwide - a foundational, revenue-critical part of our platform. In this role, you'll help build out and scale this capability, owning everything from payment processor integration to the customer-facing experience around payments.

You'll collaborate with a cross-functional team (Engineering, Product, Finance, Support, and our Payment Processor) to understand customer and business needs, address technical challenges, and make technology decisions to deliver innovative, high-quality experiences for our practitioners and their clients.

As with all engineering roles at Practice Better, you'll be expected to work alongside AI coding assistants as a force multiplier - using your expertise to guide, review, and refine AI-generated solutions rather than writing every line by hand.

The ideal candidate is a curious, detail-oriented problem solver with genuine interest in (or hands-on experience with) payments and fintech systems - someone who thrives on the nuance of subscription billing, payment reconciliation, and the trust that comes with handling money correctly. You don't wait for direction - you seek it out when you need it and take ownership of outcomes.

Note: Practice Better is a remote-first company with team members across North America. This particular role is currently open to Canadian-based candidates only, and candidates must be legally entitled to work for any employer in Canada. Practice Better is unable to support sponsorship for work permits or visas at this time.

What You’ll Be Doing

Design, build, and scale our payment processor integrations and payments infrastructure - including retries and reconciliation for our products and services

Help establish architecture, patterns, and best practices for our payments systems

Build new user-facing features end-to-end, from database models to APIs to UI components

Leverage agentic AI development tools to accelerate development velocity while ensuring code quality, security, and architectural integrity - especially critical given the sensitivity of payment data

Investigate payment fraud and disputed-charge incidents, providing input to Legal and Support as needed, and help resolve billing-related customer issues (failed payments, invoicing questions)

Improve reliability, monitoring, and alerting for payment-critical systems so we can catch and respond to issues before they impact revenue or customers

Lead incident response - triaging issues in real time, driving them to resolution, and communicating status to stakeholders when something breaks

Help ensure our payments systems meet PCI-DSS and other relevant compliance standards, working closely with our Information Security & Compliance team

Work collaboratively with Product, Design, and Finance to translate business requirements into shipped features

Continuously explore and adopt emerging AI-powered development workflows to improve team productivity

What You Bring

8+ years of relevant experience in full-stack development in a SaaS B2B, customer-focused environment, with meaningful hands-on experience in payments, billing, or fintech systems

Direct experience integrating with a payment processor (Stripe strongly preferred) and building embedded payment experiences.

Working knowledge of payment processing fundamentals: PCI compliance, chargebacks and disputes, reconciliation, and fraud/risk basics

Demonstrated experience using AI-assisted coding tools (Claude Code, Cursor, GitHub Copilot, or equivalent) in your daily development workflow - this is not optional

Ability to effectively prompt, guide, and critically evaluate AI-generated code to ensure it meets production standards, particularly for systems handling financial data

Fully capable of taking on substantial features from concept to shipping as a sole engineer

Strong communication and collaboration skills, with a bias for clarity and action

Our tools & tech stack:

.NET, AngularJS/jQuery, Angular, and TypeScript - in-depth .NET / C# skills are a must-have for this position. Angular is preferred but React will also be accepted.

Stripe (or an equivalent payment processor / billing platform)

MongoDB, S3, SQS, Lambda - AWS

Slack

Claude Code

Analytical, curious, and adaptable - you seek solutions, not perfection

Comfortable operating in a fast-moving, growth-stage environment

Bonus Points

Prior experience at a fintech company or on a dedicated payments/billing team at a SaaS company

Experience with multi-currency support, sales tax/VAT compliance (e.g., Stripe Tax, Avalara), or international payments

You care deeply about writing clean, efficient, and maintainable code and understand the value of writing tests and documenting to describe and validate your work

You're excited to grow your technical skills and deepen your understanding of scalable, secure systems in the Health & Wellness industry

Compensation & Pay Transparency

At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.

Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.

Anticipated Salary Range (Canada): $150,000 - $160,000 CAD

We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.

The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly an