Senior Director - AI Operations & Enablement

Job Description:

About the Team:

Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies.

About the Role:

As Senior Director - AI Operations & Enablement, you will be an operator-builder who pairs executive-grade strategic judgment with hands-on technical fluency in modern AI tooling. You will be the trusted force-multiplier for the most consequential Tech Ops priorities at Dow Jones: reengineering how work gets done across Product & Technology, prototyping AI-enabled workflows directly, and turning fragmented, manual processes into scalable, AI-native operating models. In this high-autonomy role, you will diagnose the as-is, design the to-be, and ship the change - for quick wins and full rebuilds across a 130-year-old global news and information business. You will report to the SVP - Head of Technology Operations.

You Will:

Operate as a Strategic Force-Multiplier

Independently own and drive critical Tech Ops priorities end-to-end, with the judgment to know when to escalate and when to ship

Translate executive intent into structured plans, decisions, and outcomes

Represent Tech Ops in cross-functional forums where the SVP cannot be present, with full credibility to commit and decide

Reengineer How Work Gets Done

Lead wholesale process reengineering across Tech Ops and adjacent Product & Technology functions

Design target-state operating models that materially improve speed, quality, and cost

Define measurable efficiency outcomes and own them through delivery

Build AI-Native Workflows Directly (Hands-On)

Prototype AI-enabled automations and internal tools

Use modern AI coding assistants and agentic development tooling to compress build time

Integrate AI capabilities into the SaaS stack the business already runs on

Set the technical bar for what "AI-native" means inside Tech Ops

Bridge Technology and the Business

Build trusted relationships with leaders across Product, Technology, GM-led business teams and our parent News Corp organization

Translate fluently between technical capability and business outcome

Drive enterprise-wide AI adoption

Influence more efficient governance processes

Scale What Works through Systems Thinking

Convert one-off wins into reusable playbooks, frameworks, and internal products

Document, train, and enable others to extend the operating model

Identify when a workstream is mature enough to staff out

You Have:

At least 15 years’ progressive experience spanning technology operations, product or program management, management consulting, or transformation roles

Demonstrated ownership of cross-functional process reengineering at enterprise scale

Strong systems thinking mentality

Hands-on technical fluency with modern AI tooling to build prototypes, automations, and internal tools with the use of AI coding assistants and agentic development environments

Working understanding of how AI is reshaping enterprise operations

Track record of operating as a trusted force-multiplier to a senior executive

Proven ability to balance strategic framing with tactical execution

Strong relationship-building instincts across Product, Technology, and business/GM stakeholders;

The ability to translate technical decisions into business terms and vice versa

Bachelor's degree - OR- equivalent work experience

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Our Benefits

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Lifestyle programs & Wellness Resources

Education Benefits

Family Care Benefits & Caregiving Support

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Learn more about all our US benefits

#LI-Hybrid

Equal Opportunity Employer

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
• Reasonable Accommodation

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Business Area:

• Dow Jones - Technology
• Job Category:

• General Management
• Union Status:

Non-Union role

• Base Pay Range: -
• We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.