Senior Director, BioAnalytical

• Job Overview
• Direct, administer and coordinate activities of Laboratory operations in an assigned region. Responsible for
• operational Profit & Loss (P&L) and the quality of services delivered. In conjunction with Senior Vice President, Global
• Central Labs, other regional general managers, and global functional managers, formulate short and long-term plans,
• objectives and policies.

• Essential Functions
• •Manage operations for Laboratory operations in an assigned region to ensure operational profitability and the
• •delivery of quality services to clients.
• •Focus on customer satisfaction and ensure activities are put in place to maintain and improve customer satisfaction
• •levels. Interact with clients to address clients’ operational issues and ensure satisfaction with services.
• •Develop policies, practices and standards to minimize and manage business risk to the Company and customers.
• •Develop, monitor and implement regional budgets and pricing programs. Maintain financial oversight of operations in
• •assigned regions.
• •Assure implementation and operational integration of Global Laboratory goals and objectives in regions as directed by
• •senior management.
• •Develop and implement region’s strategic and tactical initiatives. Take ownership of strategic initiatives and work with
• •functional management to develop implementation plans, including measures to evaluate success.
• •Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include training,
• •coaching, and mentoring employees; planning, delegating, and directing work; appraising performance and guiding
• •professional development; rewarding and disciplining employees; addressing employee relations issues and resolving
• •problems. Approve actions for all management / human resource matters.
• •In conjunction with Senior Vice President, Global Centrals Labs, other regional managers, and global functional
• •managers, assist in formulating effective Global Laboratory strategic goals and objectives.
• •Provide support to business development and continued development of a competitive service offering by comparing
• •IQVIA Laboratory’s capabilities with the market expectation.
• •Manage facility needs and strategic planning for facility expansion.
• •May act as site head.

• Qualifications
• •Bachelor's Degree in Business Administration or science-related field Req
• •10-15 years relevant industry experience
• •Knowledge of operational aspects of clinical laboratory service delivery
• •Knowledge of regulatory and regional policies and practices in clinical laboratory environment
• •Excellent analytical skills to resolve issues in a variety of complex situations
• •Excellent verbal and written communication skills with a focus on customer service
• •Strong presentation and organizational skills
• •Strong negotiating skills
• •Strong leadership skills

Q² Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. https://q2labsolutions.com/careers