Senior Director – Cyber Security Operations

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE TEAM

The Cyber Defense and Incident Response team operates within the Corporate Information Security and Privacy Organization and are a critical function within Live Nation Entertainment. We specialize in detecting and responding to adverse events within our global network and provide snap response times to mitigate the impact of potential threats.

THE ROLE

As Senior Director - Cyber Security Operations, you will provide the first layer of defense by continuously improving current detections through innovative automation techniques that improve detection and response times to intercept and defend against cyberattacks.

You will be the subject matter expert in all things related to threat detection and response. Learning how the adversary operates and their key objectives is imperative to protecting and defending against damage to mission-critical systems. Detecting these precursors allows the team to respond quickly to reduce the risk to the organization.

You will work with a team that shares a common goal: continuously improving threat detection and response by building a strong team of SMEs who share ownership of the mission and the duty to protect the global organization.

We are growing our team to provide threat detection and incident response capabilities for Live Nation Entertainment; this is an exciting time to join!

WHAT THIS ROLE WILL DO

Prepare, detect, respond and mitigate against cyber threats, protecting Live Nation Entertainment data and assets utilizing industry information security best practices

Lead a geographically dispersed team of technical detection and response analysts who are responsible for monitoring, detecting, triaging, and responding to security events and incidents in Live Nation Entertainment’s 24x7 global network

Implementation of detection methodologies with a solid understanding of how to baseline network traffic and monitor for anomalous activity for early detection and mitigation

Responsible for all management activities related to the Threat Detection and Response team’s operations including people management, training, and mentoring of direct reports

Leverage automation and orchestration solutions to automate repetitive tasks

Network, collaborate, and engage multiple internal and external teams and subject matter experts to address cybersecurity issues to reduce overall organizational risk

Contribute to and support team projects and strategic initiatives, including improving current workflows and processes to mature our monitoring and response capabilities

Assist with incident response as events are escalated to include threat hunting, data collection/analysis, triage, containment, remediation, and documentation

Champion process documentation and lessons learned to improve team efficiency and consistency for scalable response operations to ensure continuous improvement of internal playbooks

Develop and deliver metrics that measure the team’s efficiency and effectiveness to leadership

Manage career development for team members, including training and mentoring, conducting performance reviews and exhibiting behaviors to be modeled by team members

Drive a culture of inclusiveness and team unity to deliver exceptional customer service within the team and to our partner teams

Research and stay current on the latest trends, best practices, and technology developments

Participate in on-call weekly rotations with other team members (Required)

WHAT THIS PERSON WILL BRING - REQUIRED

8+ years of Information Technology experience

Member of a Security Operations Center (SOC)

Security Incident Response Analyst or supporting function (2 years minimum)

eDiscovery or related role performing forensic functions

6+ years of people management experience

2+ years of Information Security and Incident Response or similar discipline

2+ years of Linux/Unix, Mac and Windows system analysis experience

Technical Cyber Security Certification(s) required (min. 1): GCED, GCDA, GDAT etc.

BA/BS in Computer Science, Information Security, or Information Systems or equivalent related work experience

Experience working in a large enterprise and management of a wide range of security tools such as IDS/IPS (network and host), advanced anti-malware (network and endpoint), DLP, encryption, anti-virus, firewalls, identity management, NAC, etc.

Familiarity with security standards NIST Cyber Security Framework, NIST SP800-61 R2 and ISO/IEC 27035

Experience with threat modeling concepts such as threat indicators, threats actors and attack surfaces

Understanding of network architecture and security infrastructure placement

Experience with SIEM technologies (i.e. ArcSight, Splunk, Elk Stack)

In-depth technical knowledge of Windows and Unix/Linux based operating systems

Travel is at a minimum, but some domestic and international travel is required

Must be willing to be available 24x7 during weekly on-call rotations

Must be willing to work non-traditional hours which may occur over weekends and holidays in support of incidents as needed

Exceptional ability to remain calm under stress

Must be able to pass a criminal background check and a U.S. government security clearance if requested

WHAT THIS PERSON WILL BRING - TECHNICAL SKILLS

Identify and understand how malware and threat actors operate at a functional level, as well as understanding their main objectives, to reduce the potential spread and impact

Demonstrate knowledge of relevant data sources to log in the SIEM

Utilize threat detection and other tools to analyze event logs to prevent and detect adversary attacks

Experience with containment, eradication, and remediation while preserving forensic artifacts for analysis

Practical level of understanding of security benchmarks and hardening of devices to reduce their attack surface, both physical and cloud devices

Innovative Content Development. Develop detection rules that perform aggregate and correlated activity detections across the security stack leveraging API automation integrations

Experience with escalating and participating in small- and large-scale incident response activities to include threat hunting, containment, and remediation

Technical Savvy. Must be able to design and implement dashboards, reports and queries using various query and scripting languages

Ability to reverse engineer how a network or endpoint was compromised to develop new detections to prevent future attacks of the same

Consistent and proven ability to generate well-organized notes at a high-level and ability to document timelines of events and incidents in the internal ticketing system

WHAT THIS PERSON WILL BRING - BEHAVIORS AND SKILLS

Strong sense of moral character, high-ethical standards, servant-leader and accountability

Very strong leadership skills with the abil