Senior Director, Strategic Accounts

Compensation Range:

Base:

230K – 240K

Total OTE:

391K – 425K

• Compensation Disclaimer:
• The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

The opportunity

Altus Group has transitioned to a pure-play software and analytics platform and is experiencing accelerated growth. Reporting to the SVP, Sales, we are hiring a Senior Director, Strategic Accounts to lead this growth across Altus Group’s most important global enterprise relationships. As our new Senior Director, Strategic Accounts, you will shape the strategy and execution behind our largest enterprise opportunities, driving revenue growth, retention, expansion, customer adoption, and long-term value. You will lead and develop a Strategic Accounts team that delivers near-term revenue results while building stronger, more valuable enterprise relationships over time.

In this senior commercial leadership opportunity, you will play a key role in this next phase, leading complex, multi-year SaaS opportunities with some of the world’s largest institutional commercial real estate investors and brokers. Working closely with Product, Marketing, Customer Success, Account Management, and executive leadership, you will connect customer priorities with commercial strategy to support sustainable growth.

Based in New York City or the surrounding Tri-State area, this role includes working onsite as needed to collaborate with senior leadership and support customer engagement. With up to 30% travel, you will maintain regular in-person visibility with the leadership team and customers for relationship management, strategic meetings, and deal closure.

What’s in it for you

Ownership and impact. You will lead the strategy behind some of Altus Group’s most important global enterprise relationships, with direct influence on revenue growth, retention, expansion, and long-term customer value. You will shape complex, multi-year SaaS opportunities with leading institutional CRE investors and brokers, bringing your commercial judgment and executive-level relationship skills to opportunities that can deliver meaningful outcomes for customers and the business.

Strategic influence. Your impact will extend beyond sales performance. You will bring customer and market insight into decisions across Product, Marketing, Customer Success, Account Management, Sales Operations, and executive leadership. You will have the opportunity to influence business priorities, strengthen how Altus serves its largest enterprise customers, and identify new sources of growth as the company continues to expand its software and analytics business.

Leadership and growth. You will build and develop a high-performing Strategic Accounts team while shaping the strategy, operating model, and commercial discipline behind the function. This is an opportunity to expand your leadership influence across people, revenue, customer relationships, and enterprise strategy, with a visible role in Altus Group’s next phase of growth.

As our new Senior Director, Strategic Accounts, you will:

• •Set the strategic direction. You will define and execute the global strategic accounts strategy, identifying the greatest opportunities for growth, expansion, retention, and long-term customer value. You will translate that strategy into clear priorities, account plans, pipeline expectations, and team actions.
• •Lead the largest opportunities. You will personally engage in complex enterprise sales and strategic partnership opportunities, particularly those involving multi-million-dollar potential, multiple decision-makers, and new commercial or pricing models. You will navigate conversations with C-suite executives, procurement, operational leaders, and end users to build alignment and advance opportunities.
• •Grow strategic partnerships. You will develop deep, executive-level relationships with key customers, particularly commercial real estate service providers whose scale and user base make them strategically important to the business. You will identify opportunities to expand partnerships, introduce new technology, increase adoption, and create longer-term customer value.
• •Stay close to the customer. You will balance executive-level relationship management with the ability to get into the details when needed. You will understand how customers use the platform, where adoption succeeds or stalls, what their teams need to accomplish, and where those insights can create opportunities for expansion or product development.
• •Build the team. You will lead, coach, and develop Strategic Account Executives and Account Managers, set clear expectations, strengthen sales capability, and help the team shift from transactional execution to more strategic enterprise account leadership.
• •Create commercial discipline. You will lead forecasting, pipeline planning, account planning, revenue reviews, and strategic opportunity management. You will use data and customer insight to identify risks, prioritize opportunities, and keep the team focused on the activities with the greatest commercial impact.
• •Connect the organization. You will bring customer insight into conversations with Product, Marketing, Customer Success, Sales Operations, and executive leadership. You will help translate nuanced customer needs into practical actions while advocating for solutions that can scale across the broader customer base.
• •Support adoption and long-term success. You will work with internal teams to ensure strategic customers have a clear path from sale through onboarding, adoption, value realization, renewal, and expansion. You will help maintain the thread between what was promised commercially and what customers ultimately experience.
• •Lead globally. You will work with global teams and stakeholders in adapting your communication and availability to support a global customer and team environment.
• •Represent the business externally. You will build relationships across the commercial real estate ecosystem, participate in industry conversations, and bring an informed perspective on customer needs, market developments, technology, data, and emerging opportunities.

You bring

• •The enterprise sales experience. You have built a strong track record in complex B2B enterprise sales, strategic accounts, or strategic partnerships, with experience navigating multi-level buying organizations and sophisticated commercial negotiations. You are comfortable operating on large, complex opportunities. You have a confident executive presence and can engage executive leadership, including C-suite and board-level stakeholders, in high-level business discussions.
• •The commercial real estate perspective. You bring commercial real estate experience, ideally working with brokers, service providers, investment organizations, valuation, technology, or another part of the CRE ecosystem. You understand the industry and can speak credibly with senior customers about their business. Experience selling into CRE service providers is particularly valuable.
• •The strategic account mindset. You think beyond the immediate transaction. You can identify the broader opportunity within an account, build a long-term strategy, understand multiple stakeholder needs, and create a path from an initial opportunity to broader adoption and expansion.
• •The leadership experience. You can quickly establish credibility with senior decision-makers and clearly communicate complex commercial ideas. You have experience leading, coaching, mentoring, or developing sales talent. You know how to establish accountability while giving experienced people the space to perform, and you are motivated by the opportunity to build capability within a developing strategic accounts organiza