Senior Executive - Quality Assurance

Roles and Responsibility:

Quality Management

• •Lead all quality-related activities for the IM Plant.
• •Ensure adherence to Quality Management System (QMS) requirements and company quality standards.
• •Monitor and improve product quality performance through effective quality planning and control.
• •Drive defect reduction and process capability improvement initiatives.

Process Quality Assurance

• •Establish and maintain process controls for Injection Molding operations.
• •Monitor key quality parameters and implement corrective actions when deviations occur.
• •Conduct process audits and ensure compliance with standard operating procedures (SOPs).
• •Validate process changes and support new product introductions.

Customer Quality Management

• •Handle customer quality issues, complaints, and corrective action implementation.
• •Lead root cause analysis using quality tools such as 8D, 5 Why, Fishbone Diagram, and CAPA.
• •Ensure timely closure of customer complaints and quality concerns.
• •Participate in customer audits and support customer quality requirements.

Team Leadership

• •Guide and mentor quality inspectors and quality engineers assigned to the IM Plant.
• •Conduct training on quality standards, inspection methods, and problem-solving techniques.
• •Promote a culture of quality awareness and continuous improvement.

Data Analysis & Reporting

• •Monitor quality KPIs such as PPM, rejection rates, customer complaints, COPQ, and audit findings.
• •Prepare and present quality performance reports to management.
• •Drive actions based on trend analysis and operational data.

Audit & Compliance

• •Lead internal audits and facilitate external/customer audits.
• •Ensure compliance with ISO 9001, IATF 16949 (if applicable), and other relevant standards.
• •Support management reviews and closure of audit non-conformities.

Continuous Improvement

• •Lead quality improvement projects using Lean, Six Sigma, Kaizen, and problem-solving methodologies.
• •Work closely with Production, Engineering, Maintenance, and Supply Chain teams to improve overall plant performance.
• •Drive cost reduction initiatives related to quality losses and rework.

Role Specific Competencies:

• •Bachelor's Degree/Diploma in Plastics Engineering from CIPET / MSc in Polymer Science or related field
• •5–8 years of experience in Quality Assurance/Quality Control within a manufacturing environment and Minimum 3 years of experience in Injection Molding operations.
• •Injection Molding process knowledge.
• •Quality tools: APQP, PPAP, FMEA, SPC, MSA, Control Plans.
• •Root Cause Analysis (RCA), 8D, CAPA.
• •Statistical analysis and quality reporting.
• •Internal and external audit management.

Behavioral Competencies

• •Strong leadership and team management skills.
• •Excellent problem-solving and analytical ability.
• •Effective communication and stakeholder management.
• •Result-oriented and proactive approach.
• •Ability to work under pressure and manage multiple priorities.