Senior Healthcare Application Analyst (Local / Hybrid)

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

HealthIT Core Apps

Job Summary:

This Senior Healthcare Application Analyst supports clinical applications and medical device integration platforms that enable patient care and operational workflows. Responsibilities include application configuration, maintenance, troubleshooting, upgrades, system implementations, integration support, testing, project participation, vendor coordination, and on-call support. The analyst works closely with clinical, operational, and technical stakeholders to design, implement, and optimize healthcare technology solutions, including integrations with Epic and other enterprise systems.

This role is not an Epic-centric application support role and does not include software development. Scope of supported technologies may include patient monitoring systems, medical device integrations, clinical communication and alerting platforms, patient engagement solutions, and other healthcare technology applications

Note: This role is a hybrid role, based in the Nashville area, with on-site duties.

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• KEY RESPONSIBILITIES:
• •S upports applications and integrations that enable clinical and operational workflows.

Supports integration of medical devices and third-party clinical systems with enterprise applications, including Epic and related healthcare technology platforms.

Leads or participates in application implementations, upgrades, system migrations, and go-live support activities.

Serves as a technical escalation point for complex application, integration, and workflow issues.

• •Analyzes clinical workflows supported by the assigned products and their relationship to the technical environment in which they operate.
• •May perform analysis and design of supporting technical infrastructures.
• •Supports clinical implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• •Assists with onboarding and training as needed.
• •The responsibilities listed are a general overview of the position and additional duties may be assigned.

• REQUIREMENTS:
• •Bachelor's degree (Required)

​5+ years of healthcare IT, clinical applications, interface support, medical device integration, or related experience preferred.

​Experience supporting clinical applications in a healthcare environment preferred.

​Experience with healthcare interoperability standards (HL7, APIs, interfaces, device connectivity, or similar technologies) preferred.

​Experience leading projects, implementations, or operational initiatives preferred.

• TECHNICAL CAPABILITIES:
• •Business Knowledge (Intermediate): Demonstrates the ability to apply multiple areas of business knowledge to successfully meet broad work objectives. Knowledgeable of the major business units of the company which relate to work responsibilities. Understands and monitors appropriate key business indicators as well as the competition. Able to communicate with users and customers regarding various business functions in an easily understood manner. Able to interpret and draw conclusions from business data. Demonstrates an understanding of overall business perspectives.
• •Problem Management (Intermediate): Demonstrates mastery of Incident Tracking and Problem Reporting in practical applications of a difficult nature. Assures that the proper people receive problem reports as soon as detected. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering Incident Tracking and Problem Reporting products and services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
• •Product Knowledge (Intermediate): Possesses sufficient knowledge, training, and experience to be capable of successfully developing or supporting applications for the product without requiring support and instruction from others. Able to educate and train others regarding the process.
• •Testing (Intermediate): Possesses a high level of skill to develop new and execute pre-designed program test data, load testing, and ensures validity of data passed among programs. Able to use automated testing aids to help debug programs. Creates and maintains appropriate test documentation for regulatory requirements.
• •Technical Analysis (Intermediate): Possesses high level of knowledge of the functionality of assigned products and the systems with which they interface. Proactively identifies, analyzes, and develops solutions to complex clinical, administrative, financial, operational, and technical issues. Possesses sufficient knowledge, training, and experience to be capable to successfully design build, configure, install, run reports, and perform maintenance support with minimal instruction or guidance from others. Participates in optimization efforts. May lead projects and delegate tasks.
• •Configuration Management and Planning (Intermediate): Demonstrates a conceptual and business understanding of configuration management, planning and related topics. Able to quickly and accurately discuss the impact of new technology, platforms, and design criteria. Understands and monitors key business indicators as they may apply to enhancements of the system. Able to communicate with users and customers regarding configuration for business functions in an easily understandable manner. Participates or develops multi-faceted configuration plans.

About the Department:

Health IT

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of:

Delivering distinctively personalized care

Improving the health care of individuals and communities regionally, nationally and internationally

Providing transformative learning programs

Supporting compelling discoveries

Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today’s ever-changing marketplace. Our 500 colleagues provide ongoing support over each product’s entire lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center’s 24,000 colleagues.

Our solutions are driven by the incredible work and research of our colleagues throughout Vanderbilt and supported through a close partnership with VUMC Information Technology (VUMC IT) . The strong collaboration among our teams means that VUMC can respond to clinical and operational issues with agility and innovation. Together, we ensure VUMC remains a leader in its pioneering use of healthcare information technology.

Underscoring our entire department are our core values of accountability, transparency and execution , delivered with a strong Partner Promise .

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of