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The Hackett Group

Senior Helpdesk Associate

Hyderabad, Telangana, India

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hirly's read of this role

Role family
Customer support
Seniority
Senior
Country
IN
Work mode
On-site / unstated
First seen by hirly
4 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description Technical & Professional Skills · Administration and troubleshooting across Exchange Online, Teams, SharePoint Online, OneDrive for Business, and Outlook. · Microsoft Entra ID (Azure AD), Active Directory, MFA, Conditional Access, SSO, and RBAC. · Microsoft Intune (MDM/MAM), Windows Autopilot, compliance policies, configuration profiles, and device lifecycle management. · Microsoft Defender, endpoint security, device compliance, vulnerability remediation, and security best practices…

Original posting on The Hackett Group's site ↗

Listed on hirly, a job board. hirly is not the employer: The Hackett Group is hiring for this role.

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