Senior HR Operations Specialist

About the Role:

As a Senior HR Operations Executive, you’ll drive innovation and efficiency across Mindvalley’s global HR processes. You’ll partner with senior stakeholders to optimize workflows, ensure compliance, and champion the use of AI and automation to elevate the employee experience. Your expertise will shape how we scale, streamline, and continuously improve our people operations.

Responsibilities:

Oversee the full employee lifecycle: onboarding, offboarding, promotions, transfers, and contract renewals

Ensure compliance with local and international labor laws and company policies

Manage and optimize HRIS data, reporting, and documentation

Identify and implement process improvements, leveraging AI and automation tools

Act as a key point of contact for senior stakeholders across HR, IT, Finance, and Legal

Manage relationships with external HR service providers (payroll, benefits, visas)

Conduct regular audits and assessments to ensure operational excellence

Lead or support HR technology projects and change initiatives

Provide timely, people-centric support to team members at all levels

What success looks like :

Within 90 days, you’ve mapped and improved at least one core HR workflow using automation or AI

You’ve built strong relationships with key stakeholders and are recognized as a trusted partner

HR data is accurate, up-to-date, and actionable for decision-making

Compliance gaps are identified and addressed, with clear documentation in place

Team members experience faster, smoother HR processes

Must-haves:

5 years’ experience in HR operations, with a track record of process design and optimization

Advanced skills in HRIS, data management, and HR reporting

Demonstrated experience automating HR workflows or implementing AI-driven solutions

Strong analytical skills and attention to detail

Excellent communication and stakeholder management abilities, including with senior leaders

Up-to-date knowledge of HR technology trends

Proactive, solutions-oriented mindset

Familiarity with AI tools such as Claude, or experience building AI-powered HR workflows

Nice-to-haves:

Experience in a global or multi-jurisdictional HR environment

Familiarity with AI tools such as Claude, or experience building AI-powered HR workflows

Project management experience in HR tech implementations

Experience managing vendor relationships and contracts

Mindvalley is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, gender identity or expression, national origin, age, disability, marital status, sexual orientation, or any other legally protected status. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.