Senior Infrastructure Technology Director

Who is NTE, NTE 35W, and LBJ?

The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I-820/SH-183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. This Cintra-led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.

The North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I-30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra-led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.

The LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally-significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra-led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I-635 and I-35E. Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.

What makes us different?

Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

About the Role

The role reports to the Chief Executive Officer (CEO), who holds enterprise architecture and IT systems accountability. It works in close, ongoing coordination with two peer functions:

Chief Information Officer (CIO) — who holds enterprise architecture and IT systems accountability.

Chief Operating Officer (COO) — receives regular reporting on roadmap, program status, supplier performance and technology risk in a review chaired by the CIO with the COO participating; disputed root cause and sequencing decisions escalate to a joint CIO- and COO-chaired review; unresolved disputes between this role and Field Systems escalate to the COO for direct resolution.

Field Systems Director — shares a joint technical acceptance gate: no system transfers into operation without both signatures. This role confirms the system meets specification; the Field Systems Director confirms it is operable and maintainable. Maintainability input is sought from Field Systems at the design stage, and this role provides continuing technical support once systems transfer to steady-state operation.

Key Responsibilities

Technology Strategy and Roadmap

• •Own the multi-year roadside technology roadmap across LBJ, NTE and NTE 35W TEXpress Lanes, reconciling three sets of CDA obligations, performance regimes and hand back conditions.
• •Own renewal sequencing across the estate, testing the plan against hand back dates, equipment condition, obsolescence exposure and available annual delivery capacity.
• •Maintain a lifecycle and obsolescence position for every major roadside asset class, including toll rate signs, and translate it into capital planning input.
• •Track technology developments in electronic tolling — sensing, classification, imaging, transaction formation, connected vehicle and satellite-based approaches — and advise the business on what merits adoption, what merits monitoring, and what does not.
• •Maintain a structured watch on electronic tolling and mobility trends — sensing, classification, imaging, connected vehicle, satellite-based and mobility-as-a-service tolling models — and translate developments into adopt, monitor or disregard recommendations for the estate.
• •Represent the company in relevant industry forums and benchmark the estate's technology position against peer operators.

Technical Authority in Supplier Engagement

• •Act as the company's lead technical voice with toll system suppliers and integrators across design reviews, technical negotiations, change proposals and issue resolution.
• •Interrogate supplier proposals, performance claims and design submissions on their engineering merits, and require evidence proportionate to the claim.
• •Write the technical content of specifications, requests for proposal and evaluation criteria so that obligations are unambiguous, measurable and enforceable, in coordination with the Field Systems Director on procurement content shared between the two roles.
• •Support the commercial and legal teams in shaping contract terms, service levels and performance regimes, so that technical obligations survive contact with a claim.
• •Lead technical evaluation of supplier proposals and make technical recommendations on award.

Program Delivery

• •Drive renewal and upgrade projects from concept through design, procurement, testing and acceptance, working with the Field Systems organization throughout implementation.
• •Approve designs, factory acceptance test plans and site acceptance test plans before work proceeds.
• •Witness factory and site acceptance testing and hold formal technical acceptance authority as one signature of the joint acceptance gate with Field Systems.
• •Provide continuing technical support to the Field Systems organization after transferring to steady-state operation, and own remediation where a defect traces to specification or design.

Documentation and Records Management

• •Own the ITS documentation and data repository for the roadside estate, including as-built drawings, Issued-for-Construction (IFC) packages, equipment and configuration records, and test and acceptance evidence.
• •Maintain document control standards — versioning, retrieval and retention — sufficient to support CDA hand back obligations and long-term lifecycle management across a heterogeneous estate spanning several equipment generations.

Testing, Standards and Performance

• •Develop and maintain, jointly with Field Systems, the company's testing and acceptance framework — criteria, methods, evidence standards and sign-off.
• •Maintain a failure and defect trend database across the roadside estate, categorized by asset class, equipment generation and failure mode.
• •Produce recurring failure-trend reporting, distinguishing design defects, manufacturing defects, maintenance-driven failures and environmental or wear factors.
• •Define toll system performance measures — transaction accuracy, read rate, classification accuracy, image quality, availability — and own analytics that evidence them, coordinating with the Field Systems analysis function.
• •Investigate systemic performance issues to root cause across the roadside chain and distinguish design causes from maintenance and environmental ones on evidence; escalate disputed root cause findings to the joint CIO/COO review.

Governance and Compliance

• •Own the technical content of CDA obligations relating to toll systems and advise on compliance, technical reporting and hand back condition across the three concessions.
• •Ensure technical compliance with Texas interoperability requirements and the app