Senior Manager / Account Director, Technology

• Who is Weber Shandwick?
• Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company's Most Innovative Companies 2024.

What’s Happening?

Weber Shandwick is looking for a Senior Manager/Account Director , Client Experience – Technology (title commensurate with experience) to join our growing focused on supporting clients in the technology space, including enterprise software, electronics and semiconductor manufacturing.

In this role, you will play a critical role in driving long-term success of our Technology practice, serving as day-to-day client liaison, recommending programs and activities to meet client goals, effectively managing external communications projects, delivering sound counsel and managing account budgets. The ideal candidate has a background in broad corporate communications with strong capability in media relations and experience – or strong interest – in technology.

What will you be doing?

Develop a strong understanding of the client’s business and target audiences and work collaboratively with strategists and creative team members to deliver solutions that meet program objectives

Develop strategic messaging for clients and support creation of media plans and proposals that take an integrated approach to driving awareness with target audiences both domestically and globally

Foster meaningful relationships with media reporters, and facilitate interviews and meetings for client-side spokespeople with media liaisons

Develop executive positioning programs and generate talking points/topics for executives taking part in interviews and appearances

Develop integrated programs that leverage earned, paid and social media

Create engaging and eye-grabbing story ideas and topic angles, oversee team in developing media materials, and pitch media to land earned coverage

Manage existing client relationships and develop potential for new clients to grow the Tech team business

Support client spokesperson training

Serve as the client contact for crisis preparedness and response

Support internal communication programs

Foster growth and team development as a leader on the Tech practice and support the management of junior members

Participate in office-wide initiatives, seminars, and meetings to further professional learning and development.

Qualifications

Fluent Japanese (Ability to conduct business smoothly in Japanese)

High Business English (Ability to conduct business at the basic level in English)

5-7 years of communications experience, preferably in an agency environment

Strong experience planning and executing Tech projects and product PR strategies and tactics

Strong experience in traditional media relations (newspapers, magazines, TV programmes, etc.)

Ability to efficiently navigate and utilise social media

Competencies

Business Acumen – align talent strategies to drive business goals

Client Service – client focus and ability to build trust and rapport across all levels

Project Management – ability to delegate tasks and plan/execute projects to meet target deadlines

Proactivity – exhibit relentless pursuit for new and innovative talent strategies

Collaboration – build strong relationships at all levels across the organization

Critical Thinking – ask probing questions; anticipate and address critical talent gaps and needs

Conflict Resolution – possess sound judgment and savvy in navigating and resolving complex talent and organizational issues

About our Client Experience Community

Members of our Client Experience Community are business partners to our clients by helping them to address opportunities or issues with communications strategies. We are the instigators of great work, lead the strategic development of integrated, cross-platform solutions and serve as the client’s advocate, ensuring quality ideas and an outstanding client experience. Client experience teams set the agenda and vision for our partners, lead the development of our best work and create fruitful client relationships. We explore marketplace opportunities and client needs to grow our relationships and increase our value as a trusted partner to our clients in their best and most challenging days.

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

#LI-AS2

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected] . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.