Senior Manager - Central Operations

Job Description:

• •Zippee is India's leading Quick Commerce-as-a-Service platform helping brands scale through dark store fulfillment, last-mile delivery, and rapid commerce infrastructure.
• •We are looking for ambitious Senior Managers - Central Operations to lead high-impact projects across quick commerce and logistics.
• •This is a high-ownership role designed for future business leaders. You will manage key operational initiatives, launch projects across India, improve efficiency, reduce cost-per-order, and ensure SLA adherence at scale.

What you will do:

• •Launch and manage quick commerce projects across India, including dark stores and last-mile delivery initiatives.
• •Drive process excellence across fulfilment, logistics, and dark store operations.
• •Track and improve key metrics including TAT, SLA adherence, throughput, and cost-per-order.
• •Analyse operational data and identify opportunities to improve efficiency and profitability.
• •Work closely with Product, Tech, Finance, and City Operations teams.
• •Travel on-ground to support launches, audits, and expansion projects.

Qualifications:

• •4-8 years of experience in Operations, Program Management, Supply Chain, Logistics, Ecommerce, or Quick Commerce.
• •Strong analytical and problem-solving skills.
• •Comfortable working with data, dashboards, and operational metrics.
• •Ability to thrive in a fast-paced, high-pressure startup environment.
• •High ownership mindset and willingness to execute on the ground.

Bonus Points:

If you have early-stage Program or Operations experience in quick commerce/ecommerce logistics/ courier companies.

What you'll get:

• •Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
• •Steep learning and growth curve.
• •Ownership of projects with meaningful business impact.
• •Annual company retreat.