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dentsu

Senior Manager, CXM Consulting

Taipei - No. 77, Songgao Rd., Xinyi Dist.

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hirly's read of this role

Seniority
Lead / management
Country
NO
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

The purpose of this role is to provide consulting services for our executive clients that supports integrated experience delivery strategies across sales, service, marketing and commerce. This role will also provide consulting services on organisational operating model and organisational design.

Job Description:

  • Key responsibilities:
  • Leads the building, development and delivery of strategic omni-channel marketing plans
  • Continually monitors current marketing trends, new technology solutions and competitive strategies – and then translates them into new marketing ideas for clients
  • Shows a strong understanding of differences in marketing to customers in different verticals and environments
  • Develops trusted, long-term relationships with key client contacts and executives
  • Ensures meaningful client value is delivered through a mix of best-practice solutions, skills, capabilities and original thinking
  • Manages team members to deliver strategy projects correctly and on-time
  • Collaborates and develops relationships with internal teams (account management, operations, creative, analytics etc.) and partner agencies to understand the feasibility of cross-channel recommendations/ plans
  • Identifies key data points and measurements to show the impact of our approach and strategy on the client’s business

Location:

Taipei - No. 77, Songgao Rd., Xinyi Dist.

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Original posting on dentsu's site ↗

Listed on hirly, a job board. hirly is not the employer: dentsu is hiring for this role.

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