Senior Manager, Financial Services

Applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date.

Weekly Work Hours

40

Compensation Range

Staff Range N06

Salary Minimum

$68,840.00 Annually

FLSA

• United States of America (Exempt)
• Work Location

• •All positions are considered on-site roles.
• •After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• •Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Staff

Help Shape the Financial Experience for Students and the College Community

At Dallas College, we believe financial services play a critical role in helping students achieve their educational goals. We are seeking a collaborative and forward-thinking Senior Manager of Financial Services to lead key financial operations, support a high-performing team, and help create a seamless experience for students, employees, and community partners.

This is an exciting opportunity for an experienced financial leader who enjoys improving processes, developing people, solving complex challenges, and making a meaningful impact through service and leadership.

What You'll Do

As the Senior Manager of Financial Services, you will provide leadership and oversight for accounts receivable and related financial operations while fostering a culture of accountability, collaboration, and exceptional customer service.

In this role, you will:

• •Lead daily financial operations, including student payments, billing, refunds, cash management, and accounts receivable activities.
• •Partner with colleagues across the College to identify opportunities for improved efficiency, service, and financial stewardship.
• •Analyze financial and operational challenges, develop solutions, and implement improvements that enhance the student and employee experience.
• •Build strong working relationships with campus leaders, departments, vendors, and external partners.
• •Lead and mentor a team by setting clear expectations, supporting professional growth, and creating an inclusive and engaged work environment.
• •Ensure compliance with College policies and applicable state and federal regulations while maintaining the highest standards of integrity and confidentiality.
• •Utilize data, reporting, and performance metrics to support informed decision-making and continuous improvement.
• •Champion projects and initiatives that strengthen financial operations and support the College's strategic goals.

What Makes You a Great Fit

We're looking for someone who combines financial expertise with strong leadership and relationship-building skills. You enjoy working with diverse stakeholders, navigating change, and helping teams achieve meaningful results.

You bring:

• •Strong knowledge of accounting principles, financial operations, accounts receivable, and cash management practices.
• •Experience leading teams and developing employees through coaching, communication, and support.
• •The ability to analyze complex issues, make sound decisions, and drive effective solutions.
• •Excellent communication and interpersonal skills with the ability to build trust and collaboration across a diverse organization.
• •A customer-focused mindset and commitment to providing exceptional service.
• •Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• •A continuous improvement mindset and passion for finding better ways to serve students and stakeholders.

Job Summary

Provides guidance and leadership in the delivery of accounting services ensuring compliance with local, state, and federal laws and regulations and organizational initiatives are met.

Required Knowledge, Skills, and Abilities

• •Understanding of various business office processes, enrollment processes, financial aid guidelines to provide student assistance, and maintain accurate record keeping.
• •Knowledge of forms and software’s associated with regular operations procedures.
• •Demonstrates knowledge of policies and procedures that affect college community, applying them fairly and consistently; ensures compliance with local, state, and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission, and goals of Dallas College.
• •Is knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization.
• •Able to maintain consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner.
• •Able to gather, compile, and analyze data/information and prepare reports as requested.
• •Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines, and directions.
• •Able to clarify and communicate performance expectations, objectives, and roles, effectively transmitting ideas, instructions, and information through clear, concise written and verbal communication.
• •Able to makes decisions that are based on thorough analysis of issues and uses sound judgment.
• •Must have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community.
• •Must be able to provide excellent customer service.

Key Responsibilities

• •Administers and oversees the day‐to‐day business-related functions for the accounts receivable areas of operations including, but not limited to, accounting, budget, purchasing, accounts payable, accounts receivable and updates office procedures and policies.
• •Researches and analyzes problems related to accounting, cash management, contract billing, refunds, and tuition payments recommending solutions within District guidelines.
• •Cultivates alliances across internal and external boundaries in order to build and maintain strong working relationships.
• •Acts as a trusted advisor, inspires confidence and model’s integrity in decisions, communication, and treatment of all individuals internal/external to the college community.
• •Protects the privacy and confidentiality of employees, students, and others.
• •Enables employees and/or students to grow and succeed through positive feedback and instruction.
• •Promotes positive staff, customer, and community relations by communicating organizational and departmental plans and priorities on a regular basis.
• •Ensures compliance with all College policies and procedures as well as state and federal laws that apply.
• •Develops and maintains reports and files, and provides data required for completion of periodic reports and documents.
• •Builds strong working relationships with departments, outside vendors, and agencies to answer questions, obtain information and resolve issues.
• •Assists college personnel, students, vendors, and the general public in matters of Dallas College business, policies and procedures.
• •Directs and manages others; determines work procedures, assigns duties, promotes efficiency; may develop and administer operational programs, and may write or present extremely complex papers and reports.
• •Leads, plans, develops, and implements various projects regarding improvements to assigned area.
• •Meets with staff to inform them about changes in policy, updates on semester due dates, refunds registration, etc.
• •Utilizes excellent communication skills to effectively interact, orally and in writing, with diverse internal/external stakeholders and constituents within the Dallas College community network.
• •Completes required Professional Development training hours per academic year.
• •Supervises employees (direct/indirect) and may be responsible for department budget.
• •Performs other duties as required.

Physical Re