Senior Manager- Human Resources (HRBP + Operations)

Location: Mumbai

Experience: 8–15 years

About the Role:

We are looking for a Senior Manager – HR to drive the people agenda across the organization, focusing on Business Partnering, HR Operations, Employee Experience, and Compliance. This role will work closely with leadership to enable a high-performance Culture, Strengthen HR Processes, and ensure a Seamless Employee Lifecycle.

Key Responsibilities:

1. HR Business Partnering

• •Partner with business leaders to drive people strategy aligned with business goals
• •Act as a trusted advisor on performance, team structure, and employee engagement
• •Drive workforce planning, succession planning, and org design (excluding hiring execution)
• •Support managers in performance management and employee development

2. Performance Management & Talent Development

• •Drive performance management cycles (goal setting, reviews, feedback)
• •Identify high-potential employees and build development plans
• •Partner with L&D to roll out training programs
• •Handle performance improvement plans (PIPs) and capability building

3. HR Operations & Employee Lifecycle

• •Oversee onboarding, confirmations, employee movements, and exits
• •Ensure smooth execution of HR processes with strong SLAs
• •Maintain employee records and documentation standards
• •Work closely with HR Ops team to ensure operational excellence

4. Payroll, Compliance & Governance

• •Oversee payroll inputs, validations, and coordination
• •Ensure compliance with statutory regulations (PF, ESIC, PT, Gratuity, etc.)
• •Manage audits and ensure adherence to labor laws and internal policies
• •Drive policy formulation and governance frameworks

5. Employee Experience & Engagement

• •Drive employee engagement initiatives and culture-building programs
• •Monitor employee satisfaction and implement improvement initiatives
• •Address employee grievances and ensure timely resolution
• •Build a strong feedback-driven culture

6. HR Analytics & Reporting

• •Track and analyze key HR metrics (attrition, engagement, performance, etc.)
• •Provide insights and recommendations to leadership
• •Drive data-backed decision-making in people processes

7. Stakeholder & Team Management

• •Collaborate with Finance, Legal, and Admin teams
• •Manage and mentor HR Ops / HRBP team members
• •Drive alignment across HR functions

Key Requirements

• •8–12 years of HR experience with strong exposure to HRBP + HR Operations
• •Proven experience in managing performance, engagement, and employee lifecycle
• •Strong understanding of Indian labor laws and compliance
• •Experience working in a startup / product / tech environment preferred
• •Strong stakeholder management and problem-solving skills
• •High ownership, execution focus, and ability to work in a fast-paced environment

Preferred Qualifications

• •MBA / PGDM in HR or related field
• •Experience in scaling HR processes in a growing organization
• •Exposure to HRMS tools like Keka or similar platforms

What Success Looks Like (First 6–12 Months)

• •Strong alignment between business and HR strategy
• •Smooth, efficient HR operations with high employee satisfaction
• •Effective performance management framework in place
• •High engagement scores and reduced attrition
• •Zero compliance gaps

Why Join Us:

• •Opportunity to shape the people function in a high-growth organization
• •High visibility and direct interaction with leadership
• •Ownership-driven, fast-paced environment