Senior Manager, Outbound Value Stream

Azenta Inc.

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job Title

Senior Manager, Outbound Value Stream

Job Description

Azenta Life Sciences is a global leader in the life sciences space with offices and operations, worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

The Senior Manager, Outbound Value Stream is responsible for the end-to-end performance of outbound biorepository operations, including Retrieval, Verification, Discards, Shipping, and Logistics. This role provides strategic and operational leadership for the outbound value stream, ensuring work is prioritized, planned, executed, and continually improved in alignment with customer requirements, quality expectations, and business objectives.

How You’ll Add Value:

As a member of the site leadership team, the Value Stream Senior Manager owns value stream performance by aligning people, processes, systems, and resources to improve flow, eliminate waste, increase productivity, and strengthen customer outcomes. This leader serves as the primary owner of Daily Management, continuous improvement, workforce development, and long-term value stream strategy.

What You’ll Do:

Lead the Outbound Value Stream

Own end-to-end performance for Retrieval, Verification, Discards, Shipping, and Logistics

Establish clear priorities and operating plans that align customer demand, operational capacity, and business objectives

Drive execution against safety, quality, delivery, productivity, and cost objectives

Ensure timely, accurate, and compliant processing of all outbound specimens and materials

Maintain visibility to workload, capacity, throughput, and operational risk across the value stream

Own the 12–24 month strategy, organizational capability, and financial performance of the Outbound Value Stream while developing the future operating model for scalable growth

Drive Operational Excellence:

Lead Daily Management through visual management, tiered accountability, and structured problem-solving routines

Develop and sustain Standard Work across outbound operations

Champion Azenta Business System (ABS) principles and continuous improvement initiatives

Facilitate Kaizen events, process improvement initiatives, and waste elimination activities that improve flow, quality, and labor productivity

Utilize data, analytics, and performance metrics to identify gaps and drive sustainable improvement

Deliver Business Performance:

Own outbound value stream KPIs, including quality, delivery, productivity, turnaround time, labor utilization, and cost performance; ensure client specific KPIs are met to the expectations of the client

Partner with Finance and site leadership to execute Annual Operating Plan (AOP) objectives and support value stream financial performance

Support Sales & Operations Planning (SIOP) execution through effective capacity planning, labor planning, and resource allocation

Collaborate with Scheduling to ensure customer demand is translated into a clear daily execution plan

Lead and Develop People:

Lead, coach, and develop Supervisors, Leads, and frontline employees within the outbound value stream

Build a culture of accountability, engagement, problem-solving, and continuous improvement

Support hiring, onboarding, succession planning, and leadership development

Establish clear expectations, performance standards, and career growth opportunities across the organization

Partner Across Functions:

Partner with Quality, Facilities, PMO, Informatics, Data Analytics, Logistics, and EHS to achieve value stream objectives

Ensure customer requirements, regulatory expectations, and operational priorities are integrated into value stream planning and execution

Support audit readiness, CAPA activities, quality investigations, and risk mitigation efforts

Your Management Responsibilities:

Hiring & Staffing

Skills assessment

Resource planning

Competency based, quality hiring

Effective on-boarding

Collaboration

Constructive conflict

Appropriate follow-up

Holds self and other accountable

Builds relationships & partners across-functions

Considers and communicates cross-functionally

Communication to Inspire & Empower

Regular meaningful communications

Connection of department & individual purpose to strategic direction

Follow-up to address obstacles

Performance Management

Reinforce behaviors that drive results

Assess right person in the right job

Feedback/coaching

Raising the bar; increasing contribution

Address misaligned or misplaced talent

Develop People

Dialogue about skills & behaviors for success at Azenta

Understanding employee aspirations

Opportunities for experiential learning & growth

Experience planning & delegate to develop

What You Will Bring:

Required Qualifications

Bachelor's degree in Life Sciences, Engineering, Operations Management, Supply Chain, Business, or related field or 15+ years of progressive operations leadership experience, including at least 5 years in a Value Stream Manager or equivalent leadership role.

7+ years of progressive operations leadership experience in distribution, manufacturing, supply chain, laboratory, biorepository, pharmaceutical, biotechnology, or related regulated environments

3+ years of leadership experience managing leaders and frontline teams.

Demonstrated success leading operational performance, process improvement, and organizational change

Experience utilizing KPIs and data-driven decision-making to improve business performance

Strong leadership, communication, problem-solving, and change management skills

Preferred Qualifications:

Master's degree in a related discipline

Lean, Six Sigma, or equivalent continuous improvement certification

Experience with Daily Management, Standard Work, Value Stream Mapping, Kaizen, and structured problem solving

Experience with AOP, SIOP, workforce planning, and financial management

Experience working in CAP, CLIA, FDA, GxP, ISO, or other regulated environments

Physical Requirements:

Reaching, lifting, bending

Ability to lift 50 lbs.

Extended periods of standing or sitting

Right- and left-hand finger dexterity

Ability to discern colors or use of color correction glasses

Ability to work with refrigerants (e.g., dry ice and LNs) using proper PPE

Your Working Conditions:

Employee will be working in an area with potentially infectious materials

Employee will be responsible for maintaining a clean work environment and enforce and follow Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated

Join us and help enable life‑changing discoveries by keeping critical life science systems running reliably—every day.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.

Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

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