eClinical Solutions

Senior Manager, Service Management & Automation

Bangalore, Karnataka, India

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hirly's read of this role

Seniority: Lead / management
Country: IN
Work mode: On-site / unstated
First seen by hirly: 2 Nov 2026

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the posting

OVERVIEW The Senior Manager, Service Management & Automation owns the IT service management practice and the automation and agent estate for Enterprise Technology & Operations. The role has three parts. The first is practice: owning incident, problem, service request, change and continual improvement as governed ITIL practices, together with the classification standard and data quality that make them measurable. The second is performance: aggregating and reporting service results across all fou…

Original posting on eClinical Solutions's site ↗

Listed on hirly, a job board. hirly is not the employer: eClinical Solutions is hiring for this role.

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