Senior Manager, Software Engineering | Technology Delivery Leadership — Azure Cloud, Web Applications, Salesforce, and Payments

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role Overview

We are seeking a seasoned technology leader to serve as Senior Manager, Software Engineering. This role is accountable for end-to-end delivery across Azure Cloud, modern web applications, Salesforce, and payment platforms. The successful candidate will combine strong technical expertise with disciplined execution, build high-performing engineering teams, and coordinate complex initiatives across multiple functions and geographies. This leader will translate business priorities into scalable technology outcomes while strengthening engineering practices, operational resilience, security, and accountability.

Key Responsibilities

Lead end-to-end execution: Own planning, architecture alignment, engineering delivery, testing, release readiness, production launch, and post-production stabilization for a portfolio of strategic initiatives.

Drive multi-platform delivery: Provide leadership across Azure Cloud services, web application ecosystems, Salesforce capabilities and integrations, and payment processing platforms.

Translate strategy into outcomes: Partner with product, business, architecture, security, risk, operations, and infrastructure leaders to convert priorities into roadmaps, executable plans, and measurable results.

Strengthen engineering excellence: Champion scalable architecture, secure coding, automation, CI/CD, observability, performance engineering, reliability, and disciplined software development lifecycle practices.

Build high-performing teams: Recruit, develop, coach, and retain engineers; establish clear expectations, empower decision-making, and create succession and capability-development plans.

Coordinate globally: Align teams, vendors, dependencies, and stakeholders across multiple geographies and time zones, ensuring clear ownership, effective handoffs, and timely escalation of risks and decisions.

Manage delivery health: Establish transparent governance for scope, schedule, quality, budget, capacity, dependencies, risks, and technical debt; use metrics to guide decisions and continuous improvement.

Own operational outcomes: Ensure platforms meet availability, resilience, security, compliance, recovery, and support expectations; lead effective incident response and root-cause remediation.

Influence technology direction: Evaluate emerging technologies, guide build-versus-buy decisions, and shape modernization plans that balance innovation, maintainability, cost, and risk.

Communicate with impact: Provide concise, data-driven updates to senior leaders and stakeholders, surfacing trade-offs and enabling timely decisions.

Required Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.

Proven technology delivery experience, including significant experience leading engineering teams across multiple projects/initiatives in parallel.

Demonstrated success delivering complex, enterprise-scale programs from concept through production and ongoing operations.

Strong working knowledge of Azure Cloud architecture and services, cloud-native design, integration patterns, APIs, and DevSecOps practices.

Experience overseeing modern web application delivery, including front-end, back-end, security, performance, accessibility, and production support considerations.

Experience with Salesforce platforms, custom development, integrations, release management, and governance.

Experience with payment ecosystems, including transaction flows, integrations, reconciliation, resiliency, security, and regulatory or control requirements.

Proven ability to manage multiple workstreams, resolve cross-team dependencies, and lead distributed teams across geographies.

Strong financial, vendor, resource, risk, and change-management capabilities.

Excellent executive communication, stakeholder management, negotiation, and decision-making skills.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.