Senior Marketing Ops Manager

About Nooks.ai :

Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach . Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.

Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.

About the Role:

We're looking for a Senior Marketing Ops Manager to help build the foundation for a world-class marketing operations function at Nooks.

We're looking for a systems thinker who loves solving complex problems, building reliable infrastructure, and making marketing more intelligent through automation, data, and AI.

You'll partner closely with Demand Generation, RevOps, Sales, Data, and Product Marketing to ensure our Marketing engine is accurate, scalable, and resilient as we grow. You'll help design the systems, processes, and measurement framework that power everything from lead routing and attribution to campaign execution and reporting.

The ideal candidate is deeply analytical, relentlessly curious, and proactive. You don't wait for something to break; you design systems that make failures visible before they become problems, and you're constantly looking for opportunities to simplify, automate, and improve.

What You'll Do:

Build a scalable marketing operations foundation

Own the systems, processes, and operational infrastructure that power our marketing organization

Design scalable workflows that support a rapidly growing Marketing organization

Continuously improve the reliability, maintainability, and performance of our marketing systems

Own marketing automation

Build and optimize automated campaign workflows, lifecycle programs, lead management, and operational processes

Improve system reliability by reducing manual processes and eliminating fragile workflows

Identify opportunities to leverage AI to automate repetitive operational work

Build trusted measurement

Own marketing attribution, campaign measurement, and performance reporting

Partner with Marketing Leadership to develop durable measurement frameworks that help us understand what's working and where to invest

Continuously improve data quality and reporting accuracy across the funnel

Design resilient Marketing systems

Improve lead routing, enrichment, scoring, lifecycle management, and data governance

Build monitoring, alerts, and operational safeguards that proactively identify issues before they impact the business

Create systems that are observable, reliable, and easy to maintain as the business scales

Partner across the GTM organization

Collaborate closely with Demand Generation, RevOps, Sales, Data, and Marketing to improve operational efficiency

Translate business problems into scalable technical solutions

Recommend new tools, integrations, and processes that strengthen our GTM stack

Help shape the future of Marketing Operations

Evaluate new AI-powered tools and emerging technologies that can improve marketing efficiency and effectiveness

Continuously challenge existing processes and recommend better ways of working

Help build a modern, AI-first marketing operations function that becomes a competitive advantage for Nooks

What You Bring:

4–7 years of experience in Marketing Operations or a similar analytical systems role at a high-growth B2B SaaS company

A systems thinker who enjoys solving complex operational problems and designing scalable solutions

Strong analytical skills with the ability to identify patterns, diagnose root causes, and make data-driven decisions

Experience building and managing marketing automation, attribution, and lead management systems

Experience with HubSpot or similar marketing automation platforms, with the ability to think beyond any single tool

Strong understanding of CRM architecture, marketing technology, integrations, APIs, and data flows

Curiosity about AI and excitement for applying it to automate workflows, improve operations, and increase team productivity

A proactive mindset: you surface problems before others notice them and bring thoughtful solutions, not just observations

Strong communication skills and the ability to collaborate effectively across technical and non-technical teams

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.