Senior People & Culture Business Partner

Where Trust Leads, Bold Ideas Grow, and Community Thrives

Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:

Build Trust: We set the standard for skincare, transparency, and shared knowledge.

Be Bold: We lead through innovation and by challenging the status quo.

Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.

Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.

Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:

Generous paid time off, including time off to volunteer

Learning and development resources to support personal and professional growth

Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products

Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)

Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District

Did we mention we’re a dog-friendly office?

Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.

How you’ll have an impact at Paula’s Choice:

We’re seeking a passionate, strategic, and solutions-focused Senior People & Culture (P&C) Business Partner who thrives on partnering with leaders, driving innovative people practices, and fostering a culture where our team can do their best work.

At Paula’s Choice, our People & Culture team fuels a vibrant culture, drives global growth, and powers our people-first strategy. If you’re a strong communicator, creative problem solver, and team champion who loves to learn, stay organized, and thrives in a fast-paced, scaling environment - while having fun along the way - this role is for you.

Oh, and did we mention? This is a hybrid role - being based 3 days a week in our beautiful downtown Seattle office, located in the heart of the International District, with easy access to the city’s best food, culture, and energy.

As a Senior P&C Business Partner, you’ll be a trusted advisor and strategic partner to leaders and teams across the US, Canada, and Australia, with responsibilities including:

Serving as a trusted advisor to leaders, providing coaching and guidance on organizational effectiveness, talent, performance, employee relations, and leadership challenges.

Aligning people strategies with business priorities to strengthen organizational effectiveness, culture, engagement, and performance.

Partnering with leaders on workforce planning, organizational design, talent development, and change management to build strong, high-performing teams.

Leading talent management processes, including performance cycles, talent reviews, calibration, succession planning, merit reviews, and bonus planning.

Coaching leaders through complex performance and employee relations matters, including workplace concerns, investigations, harassment, discrimination, and workplace safety.

Acting as the voice of employees and leaders within P&C, translating business and employee needs into effective people solutions.

Using people data and insights to identify trends, retention risks, capability gaps, and opportunities to strengthen talent and organizational performance.

Driving employee engagement by championing P&C programs and identifying opportunities to strengthen the employee experience.

Partnering across P&C on compensation, promotions, career development, talent acquisition, and other key people decisions.

Supporting the adoption and effectiveness of P&C programs and tools, including onboarding, engagement, career development, and leadership initiatives.

Ensuring consistent application of company policies and compliance with applicable employment requirements across assigned markets.

Supporting key employee lifecycle activities, including onboarding, promotions, transfers, organizational changes, and exits.

Continuously improving P&C programs, processes, and ways of working to better support employees and the business.

The Details:

Location: Seattle, WA (candidates must already be based in the Greater Seattle area). This is a hybrid role, with an expectation to work onsite at our downtown Seattle office 3 days per week.

Hours: Typical PST Business Hours, some flexibility

Physical requirements: Ability to handle both sitting and screen time for long periods of time

Travel requirements: Bi-weekly travel to our Kent Distribution Facility

What you’ll bring to the table:

Clear, confident communication that builds trust, influences decisions, and inspires action.

Strong judgment and decision-making skills, with the ability to navigate complex people and business challenges.

Strong employee relations and performance management capability, with confidence navigating sensitive and complex situations.

A practical, solutions-oriented mindset and the ability to balance employee needs with business priorities.

Strong project and organizational skills, with the ability to lead initiatives from concept through successful delivery.

Organizational design capability and an understanding of how to shape teams, roles, and ways of working for growth and impact.

Business acumen and the ability to connect people strategies and decisions to business outcomes.

Executive presence and the ability to build credibility, influence, and partner effectively with leaders at all levels.

Comfort navigating ambiguity, change, and competing priorities while bringing clarity and momentum.

High emotional intelligence, discretion, and sound judgment.

A collaborative mindset and the ability to work effectively across teams, functions, and geographies.

Required Experience

Demonstrated experience as a People/HR Business Partner, including experience partnering with senior leaders in complex or evolving organizations.

Strong experience across core P&C disciplines, with deeper expertise in one or more areas such as employee relations, talent management, organizational effectiveness, or change management.

Experience coaching leaders through complex employee relations, performance, talent, and organizational matters.

Experience supporting organizational change, workforce planning, organizational design, and talent management processes.

Proven ability to handle sensitive and confidential matters with discretion and sound judgment.

Experience supporting employees and leaders across in-person, hybrid, and remote environments.

Experience leveraging people data and insights to inform recommendations and decision-making.

Strong proficiency with Microsoft Office and experience working with HRIS platforms and people data; Workday and/or ADP experience is a plus.

What can help you really stand out:

Experience implementing or optimizing P&C technology and platforms, including HRIS, talent management, performance, or engagement systems.

Experience supporting teams within consumer products, beauty, retail, or similarly fast-paced industries.

Experience partnering with functions such as Supply Chain, Sales, Marketing, Creative, Customer