Senior Principal Payment Industry Relations Manager

Senior Principal Payment Industry Relations Manager

The Industry Relations team is trusted to fulfill leadership positions in global payments industry associations. In this role, you will help manage the strategy of Capital One's Global Payment Network industry participation, influencing standards and specifications related to payments, digital identity, and emerging technologies (such as agentic commerce) within a collaborative and consensus-driven environment. The team leads industry engagement with EMVCo, FIDO, W3C and other associations for the Global Payment Network.

A successful candidate will possess a natural curiosity about payments technology, a balance of business and technical acumen, and the foresight to determine which industry developments will be most impactful to Capital One. Experience contributing to industry associations, working for a payment network, or working with e-commerce and authentication technologies is highly valued.

Core Responsibilities:

Industry Representation: Represent the Capital One Global Payment Network (GPN) at senior levels within industry associations related to payments, digital identity, and emerging technologies like agentic commerce.

Standards & Specification Influence: Contribute to the development of global payment specifications, advocating for GPN’s position in standards, specifications, and industry initiatives with diplomacy alongside senior industry peers.

Internal Thought Leadership: Provide insights and thought leadership internally by surfacing and facilitating discussions on key industry developments to help shape the network's point of view.

Stakeholder Communication: Effectively communicate industry developments to internal stakeholders, including senior leadership.

Team Advocacy: Act as an internal advocate for the Industry Relations team, proactively identifying opportunities to demonstrate value across the broader organization.

Client Facing: This role requires up to 25% domestic and international travel.

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 5 years experience working in e-commerce, authentication or digital identity product development

Preferred Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering or Business Administration

6+ years of experience developing standards specifically focused on e-commerce technologies

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Sales Territory: $161,500 - $184,300 for Senior Principal Payment Industry Relations (GPN)

McLean, VA: $177,700 - $202,800 for Senior Principal Payment Industry Relations (GPN)

New York, NY: $193,800 - $221,200 for Senior Principal Payment Industry Relations (GPN)

Riverwoods, IL: $161,500 - $184,300 for Senior Principal Payment Industry Relations (GPN)

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).