Senior Product Manager

Senior Product Manager

Job Description:

The Senior Product Manager owns the vision, direction, and priorities for a larger, more complex, or strategic product or group of products, managing the full product lifecycle from strategic planning through to tactical execution. They understand the needs of the customers the product is designed to serve in depth, communicate those needs crisply across the organization, and work with design and engineering to translate them into clear priorities, compelling roadmaps, and high-impact solutions. They reason across the full system understanding how decisions in their area impact adjacent products, teams, and the end-to-end customer experience and bring the right people into the room to make trade-offs visible.

They confidently shape product direction with a clear view of commercial impact, balancing short-term delivery with long-term system health and customer trust, and maintain a sharp sense of focus on the right problems, the right customers, and the right investments, treating scope creep and the impulse to build for everyone as the strategic risks they are. While this role does not carry people leadership responsibilities, the Senior Product Manager is expected to mentor more junior Product Managers and to take functional leadership when asked. The balance between tactical execution and strategic vision is critical at this level, as is the ability to coordinate across multiple functions simultaneously and to lead in building AI-enabled products and experiences with depth and credibility. This is a hybrid role

Key Responsibilities:

• •Own product vision and priorities by translating customer insight into focused direction, clear target segments, measurable outcomes, and principled trade-offs that protect the core experience.
• •Set the quality bar by leading hypothesis-driven discovery, validating ideas through experimentation, and ensuring every launch meets standards for value, performance, reliability, accessibility, and compliance.
• •Think end-to-end across customer experience, architecture, capacity, metrics, and commercial impact—anticipating dependencies and long-term trade-offs before they become blockers.
• •Drive strategic product direction by using market, competitive, and technology insight to prioritize differentiated investments, protect what works, and say no when focus matters most.
• •Own outcomes throughout the product lifecycle by proactively managing risks and opportunities, making sound decisions amid ambiguity, and timing releases around customer and market readiness.
• •Lead through narrative and influence by communicating vision, priorities, trade-offs, and progress with clarity, building trusted cross-functional partnerships, and developing junior Product Managers.

Required Qualifications:

• •Stay customer-obsessed and deliberately focused , using AI research to challenge assumptions, prioritizing direct customer contact when needed, and maintaining clarity on who the product is and is not for.
• •Be technically credible and data-fluent , partnering as a peer with engineering on architecture, AI, APIs/MCPs, build-buy-partner decisions, technical debt, instrumentation, and responsible AI practices.
• •Act decisively with a bias for action , cutting through uncertainty and challenging processes, norms, or expectations that compromise customer value, quality, or market relevance.
• •Communicate with clarity and conviction , simplifying complexity, tailoring the narrative to the audience, and proactively surfacing risks, delays, scope changes, and difficult trade-offs.

Preferred Qualifications:

• •7+ years of product management experience, including ownership of a complex, revenue-generating enterprise product or product area.
• •Experience in tax, accounting, or other regulated professional-services software serving large firms, with working knowledge of tax compliance workflows and filing cycles.
• •Track record leading platform modernization or cloud migration of a mature product while sustaining compliance obligations and customer commitments.
• •Hands-on experience shipping AI-enabled products or features (e.g., generative AI, agentic workflows, MCP/API integrations), including evaluation, accuracy, and governance practices.
• •Demonstrated accountability for commercial outcomes (adoption, retention, revenue), including pricing, packaging, and business-case development.
• •Experience defining outcome metrics and instrumentation strategy using product analytics tools (e.g., Pendo, Amplitude) and running structured experiments.
• •Experience leading portfolio or product-integration strategy across multiple products, platforms, or acquired technologies.
• •History of mentoring junior Product Managers and leading cross-functional initiatives without direct authority.
• •Experience engaging enterprise customers at the executive level, such as customer advisory boards and strategic account reviews.

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• New Position: This position is open due to an existing vacancy to support our evolving business needs.
• What’s in it For You?

• •Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• •Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• •Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• •Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• •Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• •Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• •Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson R