Senior Project Manager

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.

Energy Solutions is seeking a Senior Project Manager manages large, complex programs, projects, and client engagements that require advanced project management expertise, stakeholder coordination, financial management, and operational oversight. This role is responsible for ensuring successful program delivery through effective planning, execution, risk mitigation, resource management, and client engagement while supporting client and organizational objectives.

In addition, the Senior Project Manager manages Project Managers and project contributors, supports continuous improvement efforts, contributes to strategic planning activities, and advances operational excellence across assigned programs.

Working independently with limited supervision, the Senior Project Manager manages program implementation efforts and cross-functional project teams and drives execution strategies that improve participant-facing operations, operational controls, documentation quality, delivery performance, customer participation, and program outcomes. The role identifies recurring operational issues and strengthens workflows, SOPs, quality controls, and delivery practices across assigned programs and workstreams. The role serves as the primary point of contact for clients and key stakeholders, proactively identifying challenges, resolving issues, and ensuring alignment across program activities.

Responsibilities include but are not limited to:

Manage and oversee large-scale, complex programs, projects, and client engagements from initiation through closeout while ensuring alignment with client objectives, Standard Operating Procedures (SOPs), contractual requirements, regulatory obligations, and organizational priorities

Ensures execution of day-to-day program tasks (including timely maintenance of program information across CRM platforms), implementation of activities, delivery planning, and coordination across multiple workstreams

Monitor and evaluate program performance, milestones, schedules, objectives, deliverables, and operational effectiveness

Drive accountability for program outcomes, quality standards, client satisfaction, and delivery performance

Anticipate and resolve complex operational exceptions, workflow dependencies, and delivery challenges across assigned workstreams, escalating material contractual, financial, or strategic risks as appropriate.

Contribute to development and implementation of program strategies, annual work plans, operational priorities, and continuous improvement initiatives

Optimize project-level procedures and implementation approaches that improve documentation consistency, participant experience, delivery quality, and operational efficiency

Recommend and implement approved enhancements that improve operational effectiveness, participation outcomes, client value, and delivery performance

Support innovation and continuous improvement efforts by identifying opportunities to strengthen program execution, delivery practices, and organizational effectiveness

Work with leadership and stakeholders to align program activities with evolving business and client needs

Manage program budgets, forecasts, staffing plans, resource allocation activities, and financial reporting requirements

Monitor financial performance, expenditures, utilization rates, labor allocations, and delivery costs to ensure alignment with contractual and organizational objectives

Develop and maintain resource plans, implementation schedules, and operational forecasts

Support proposal development, budgeting, scope definition, and business planning activities\

Review resource needs and recommend adjustments that support the achievement of program objectives

Serve as the primary client-facing contact for assigned programs and strategic initiatives

Develop and maintain strong relationships with clients, utility program administrators, public-sector partners, trade allies, contractors, and internal stakeholders

Facilitate client meetings, program reviews, performance discussions, and strategic planning sessions.

Manage resolution of complex stakeholder and participant issues by coordinating across program teams, documenting decisions and corrective actions, and communicating outcomes to appropriate stakeholders

Supervise/mentor cross-functional implementation teams by clarifying project objectives, priorities, responsibilities, and delivery expectations

Mentor and support Project Managers, Project Associates, Coordinators, and other project contributors to strengthen project management capabilities, consistent applications of program requirements, SOPs, documentation standards and delivery performance

Provide guidance on project management methodologies, stakeholder engagement, financial management, and program execution practices

Promote consistent use of CRM platforms, project management systems, operational trackers, and approved documentation practices across assigned project teams

Oversee quality reviews of program records, reports, participant-facing materials, and operational deliverables to ensure accuracy, completeness, consistency, and compliance

Assess and mitigate program risks through proactive planning, issue management, corrective actions, and escalation where necessary

Monitor and review adherence to established SOPs, KPIs, financial performance measures, quality indicators, operational metrics, and customer satisfaction outcomes

Maintain reporting frameworks, governance controls, documentation practices, and quality assurance processes

Exercise independent judgment when evaluating trade-offs, managing competing priorities, resolving issues, and making program delivery decisions

Review quality findings, participant feedback, operational exceptions, and program-system trends to mitigate emerging risks and strengthen program delivery control and continuous improvement of governance practices

Minimum Qualifications:

Bachelor's Degree in Environmental Studies, Environmental Science, Sustainability, Economics, Business Administration, Public Policy, or related field

8 years of experience managing complex programs, projects, or initiatives within energy efficiency, sustainability, consulting, utilities, or a related industry

Demonstrated experience managing large-scale or complex client-facing programs with accountability for delivery performance, stakeholder engagement, budgets, and operational outcomes

Experience leading cross-functional project teams and coordinating activities across multiple business functions and stakeholder groups

Experience managing implementation efforts, client communications, financial performance, and operational execution

Experience contributing to proposal development, scope of development, client presentations, contract modifications, and business development activities

Experience overseeing participant-facing or transaction-based program operations, such as incentive or rebate workflows, customer support processes, eligibility or documentation reviews, or comparable regulated program activities

Strong knowledge of project and program management methodologies, governance practices, budgeting, scheduling, risk management, and operational planning

Demonstrated ability to independently manage complex initiatives and balance multiple priorities simultaneously

Demonstrated ability to apply and reinforce SOPs, documentation controls, quality ass