Senior Project Manager

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

As a Senior Project Manager, you will play an integral role in the business by delivering technical projects that result in achieving critical product and strategic goals using Agile methodologies and Scaled Agile Planning. You will collaborate with cross-functional teams to drive business efficiency. You will be involved in the definition, planning, management, reporting, and delivery of various projects that enable Mitel to expand its portfolio and its footprint in premise, hybrid, and cloud solutions.

You will be part of an experienced, accomplished team who engage broadly across Mitel.

Responsibilities:

Lead and manage Projects in accordance with Mitel’s goals and processes

Launch new Projects to support the organizational strategic direction using Agile Methodologies

Facilitate project teams and stakeholder’s communication to promote teamwork and collaboration

Ensure project success criteria meets specification/requirements and establish a project schedule and plan

Direct teams and individuals to project schedules, identify risks and risk mitigation to deliver on-time and within resource capacity

Track technical issues and find solutions for project problems as they arise to deliver a superior customer experience

Utilize organization skills to manage multiple facets of a project and track progress for several projects concurrently

Recognize and coordinate appropriate escalations regarding project issues and decisions

Implement, manage, and track changes to ensure project goals are achieved

Produce accurate and timely reporting of Project status throughout its life cycle

Support identification of organizational & business improvement opportunities

Develop knowledge of Mitel products, systems, software, hardware, and applications

Requirements:

Degree in Project Management (PM) or related technical field or 3+ years of equivalent technical Project management experience required

Project management experience with Agile and Waterfall methodologies such as Lean, Scrum, Kanban, etc.

Familiarity and experience working with Scaled Agile Framework (SAFe)

Competency in MS Office, JIRA, and Confluence or similar software

Experience in infrastructure, software, migration, network and/or datacenter projects or in prem or cloud-based projects in Telcom/VoIP

Proven stakeholder management skills working with operational, product development teams, and non-technical teams

Strong written and verbal communication skills including presentation skills and organizational abilities

Self-motivated and driven

Excellent interpersonal skills

Additional Skills:

• •Project management certification(s) (PMP, Six Sigma, Lean, MBA Project Mgmt, and/or SAFe Agile)
• #LI-ACH
• #LI-Hybrid

For more information, visit Why Mitel or follow us on LinkedIn here .

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.