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Kiongroup

Senior Salesforce Consultant

Guadalupe, Mexico

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hirly's read of this role

Seniority
Senior
Country
MX
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We offer:

Responsibilities:

  • Take ownership of Salesforce support items, providing second-level and advanced support for issues involving automation, integration with SAP and other systems, validation, configuration, and custom coding (APEX, Lightning Web Components).
  • Act as a technical mentor for other members of the team, supporting onboarding and continuous skills development for junior colleagues.
  • Collaborate with international business and IT partners, architects, and global team members to define and deliver scalable, sustainable Salesforce solutions.
  • Perform root cause analysis, identify trends, and implement process optimizations or technical improvements for recurring issues.
  • Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.
  • Stay up-to-date with new Salesforce features and industry best practices, advocating for improvements to our global technology stack.

Tasks and Qualifications:

Responsibilities:

  • Take ownership of Salesforce support items, providing second-level and advanced support for issues involving automation, integration with SAP and other systems, validation, configuration, and custom coding (APEX, Lightning Web Components).
  • Act as a technical mentor for other members of the team, supporting onboarding and continuous skills development for junior colleagues.
  • Collaborate with international business and IT partners, architects, and global team members to define and deliver scalable, sustainable Salesforce solutions.
  • Perform root cause analysis, identify trends, and implement process optimizations or technical improvements for recurring issues.
  • Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.
  • Stay up-to-date with new Salesforce features and industry best practices, advocating for improvements to our global technology stack.

Requirements:

  • University degree in Computer Science, Business Informatics, Information Systems, Digital Media, or comparable field.
  • Salesforce Administrator certification required; advanced certifications (e.g., Platform Developer, Architect) highly preferred.
  • Minimum 3 years of experience supporting and developing in Salesforce, with proven skills in automation, validation, configuration, integration, and hands-on coding (APEX, Lightning Components).
  • Strong mentoring, interpersonal, and communication abilities; experience in a multinational team is a plus.
  • Excellent problem-solving and analytical skills, with a strong customer service mindset.
  • Fluent in English (spoken and written).
  • Familiarity with IT Service Management (ITIL) and agile project methods (Scrum) is beneficial.

#LI-AM3

Original posting on Kiongroup's site ↗

Listed on hirly, a job board. hirly is not the employer: Kiongroup is hiring for this role.

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