Senior Salesforce Developer, Wharton Computing

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Senior Salesforce Developer, Wharton Computing

Job Profile Title

Salesforce Developer Senior

Job Description Summary

Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year, 13,000 professionals worldwide advance their careers through Wharton Executive Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a dynamic staff population representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu.

Wharton Computing seeks to fill the role of Senior Salesforce Developer for its growing and dynamic continuing education units. This position works closely with business units and academic departments and centers across all of Wharton.

Job Description

This position is responsible for identifying business requirements, requirements management, functional design, prototyping, process design, testing, training, defining support procedures, leading work streams and supporting Salesforce implementations that modernize and support solutions for key sales processes, opportunity management, quote-to-cash, and revenue management processes.

• •Lead the strategic planning and implementation of transformative technology projects, focusing on application-based tools within Salesforce and related technologies, such as AccountingSeed, Airtable, Docusign, and more.
• •Architect and configure cutting-edge technical solutions on the Salesforce platform, utilizing advanced components such as Flow, Lightning Web Components, and Apex code to capture and align data with stakeholders' overarching goals. Establish seamless integration with other information management systems to foster a unified technical landscape.
• •Lead meticulous security model design and user management practice, including overseeing the activation of new users, managing user profile, role, and permission set structure, and implementing sophisticated security measures like Salesforce Shield. Lead comprehensive system maintenance, upgrade, and documentation projects. Proactively identify strategic improvement opportunities through system measurements and analysis, ensuring the continuous improvement of technical capabilities.
• •Champion end-to-end strategic initiatives, driving user adoption, maximizing value realization, and ensuring a high return on investment through top-tier support for Salesforce tools. Collaborate seamlessly with Wharton Computing, Finance & Administration, and business stakeholders to align technology initiatives with broader organizational objectives.
• •Lead and strategize special projects, including the development of proofs of concept/value (POCs/POVs) for innovative tools and features. Manage vendor partnerships and conduct thorough system audits, demonstrating a commitment to strategic planning, innovation, and excellence.Maintain a forward-looking perspective by staying abreast of the latest Salesforce features and functionality.
• •Provide strategic recommendations for continuous system and process improvements to ensure the sustained alignment of technological initiatives with the strategic goals of the Wharton School.
• •Execute additional strategic responsibilities as assigned, contributing to the school's technological advancement and success at the highest level.

Required Qualifications & Skills:

• •Bachelor’s degree and 3-5 years of Salesforce work experience, or equivalent combination of education and experience is required.
• •Salesforce Administrator, Platform App Builder, and Platform Developer I certifications are required.
• •Hands-on experience in Salesforce administration with a focus on custom object creation, permissions, and data management.
• •Proficiency in building flows within Salesforce using Flow Builder or similar tools. Experience in creating complex workflows and automated processes.
• •Strong analytical and problem-solving abilities to address complex business challenges and translate them into scalable Salesforce solutions.
• •Excellent communication skills with the ability to collaborate effectively with stakeholders at all levels, both technical and non-technical.
• •Ability to thrive in a dynamic environment, handling multiple projects simultaneously and adapting to changing priorities.

Preferred Skills:

• •Additional Salesforce certifications: Experience Cloud Consultant
• •Comfortable writing Apex.
• •At least one year of experience with the EDA data model.
• •Experience using Jira to manage your workload.
• •Experience with Gearset
• •Experience working in the Higher Education field.

Please note: Quarterly night or weekend hours may be required to facilitate major deployments or feature releases, but effort will be made to keep this to regular business hours.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$84,961.00 - $116,000.00 Annual Rate Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law .

• Special Requirements
• Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and depende