Senior Software Engineer

Are you an experienced software developer with a passion for finding creative solutions to real-world problems?

Then Jobber might be the place for you! We're looking for Senior Software Engineers to be part of our Product Software Engineering team.

At Jobber, we don’t just build a product - we work on real problems that help people in small businesses to become successful. We are inspired by our company values: be humble, be supportive and give a sh*t, which are not just said but are lived. We work in a collaborative environment where teams make decisions with autonomy and contribute directly to shaping the company’s future. We release early and often while dedicating time to addressing technical debt. We believe in getting instant feedback from our customers and leveraging that to make their lives easier.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons, and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allow for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build a healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

You could join one of the following teams:

Expansion: This team is dedicated to empowering users to make informed decisions that drive their business success. By ensuring easy access to and seamless adoption of our full range of innovative solutions, the team delivers intuitive user experiences that maximize the value of our product offerings. Key focus areas include enhancing upgrade and downgrade journeys and enabling product-led discovery of features, ensuring every customer can unlock their full potential with our platform.

Bookkeeping & Accounting: The Bookkeeping & Accounting team is on a mission to become the financial backbone of home service businesses. We build Jobber's bookkeeping product, integrating with financial platforms, syncing transaction data, and delivering accurate, trusted books that let small business owners focus on their craft. Joining this team means working on something genuinely hard with real stakes and a clear path to impact for the service providers who rely on us every day.

Fintech Systems: Fintech Systems is the platform team behind Jobber's payments and financial infrastructure. Our job is making sure money moves reliably: that payments, payouts, refunds, and disputes are accurate, observable, and auditable, and that Jobber is the source of truth for our service providers' financial data. We support the fintech product teams through deep technical investment in the platform they build on, which means reducing operational overhead, keeping financial systems stable and correct, and upholding the regulatory and compliance expectations that come with handling money.

Quotemeal: The Quotemeal team powers Jobber’s quoting and estimating experience, helping service providers win more work with less effort. We build flexible, high-impact web and mobile solutions that make quoting a seamless experience for our customers and their clients. Joining this team is an opportunity to create intuitive solutions that help service providers grow their business!

Comms Systems: The Communication Systems team powers the messaging infrastructure within Jobber, enabling customers to send merely 20M texts and emails per month. Communication is central to our core product strategy, and this team provides the foundation that allows other teams to focus on high-priority work. Partnering with industry leaders like Twilio and SendGrid we deliver reliable, scalable communication tools. Joining this team is an opportunity to work on backend systems critical to shaping the future of communication within the platform!

Jobber Payments: The Jobber Payments team supports customers in securely and efficiently capturing payments from their clients across web and mobile platforms. This is an essential function enabling small businesses to maintain healthy cash flow and foster trust with their clients. Joining this team is an opportunity to enhance payment solutions that empower small businesses to manage their finances effectively and focus on growth!

At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.

The role:

Reporting to the Manager, Software Engineering, the Senior Software Engineer will collaborate with other Software Development members on a Scrum team to build an industry-leading product that helps our customers and their small businesses be successful. We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft.

In this role, it’s important that you’re a champion of best practices for well-tested, scalable, and well-organized code. In addition, you customize, extend and experiment with tools, models, harnesses and processes to increase the effectiveness of yourself, your team and mentor others to do the same.

As a Senior Software Engineer, you will:

Be involved in the full life-cycle of a feature, from ideation to delivery and adoption

Participate in code review and testing, while driving engineering solutions to have consistent practices and reusable code

Facilitate group discussions with team members and stakeholders to determine the best solution to our customer's problems

Research, communicate, and advocate for the use of best practices within your team’s domain

Mentor and coach junior teammates, helping them elevate their skills and careers

Understand how and why our customers work the way they do, so you can develop and improve features in Jobber's online and mobile apps

Build with AI as a core part of how you work. We expect engineers to delegate real work to agents daily, verify what comes back, and keep improving their own setup so each task makes the next one easier.

To be successful, you should have:

A demonstrated level of senior software engineering experience on a full-stack development team

You have a track record of learning and writing quality code in multiple languages, though experience with Javascript/TypeScript is required (We use Ruby on Rails, React & React Native with TypeScript)

Experience with the entire software development lifecycle in the Agile/Scrum framework

A strong systems focus, on building foundational software for large at-scale applications

Ability to quickly move between different features and projects with a strong interest in experimentation

A structured understanding of common full-stack frameworks, architectures, technologies, and patterns

An inquisitive mindset; ability to ask a lot of questions, seek out new information, and remain open to new ideas and perspectives.

The ability to self-serve, take initiative, and find resources necessary to accomplish a project or solve a problem

Enthusiasm for delivering value early and often to customers

Experience providing technical mentorship and sharing industry best practices, helping team members navigate complex engineering challenges and stay involved with the latest technologies and trends

Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat: you delegate real work to agents as part of how you ship.

It would be really great (but not a deal-breaker) if you had:

Exposure or experience in a tech leadership role

Kafka knowledge and some basic AWS knowledge (e.g. Lambda, ECS, EC2)

Experience using Ruby on Rails, React, and GraphQL in a production environment

Hiring Process:

An interview with a Talent team member (45 mins)

A Hiring Manager Int