Senior Software Engineer - Marketing Cloud Platform Department (MCPD)

Job Description:

Business Overview

The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.

Within TPD, the Ecosystem Platform Supervisory Department (EPSD) develops scalable and reliable platforms that support the entire Rakuten Ecosystem globally, fostering a culture of ownership and data-driven decision-making.

Department Overview

The Marketing Cloud Platform Department (MCPD) is seeking a dynamic and experienced Senior Software Engineer to lead our core ecosystem platforms. Our mission is to drive Rakuten’s marketing product strategy, execute product development, and ensure successful implementation. We empower Rakuten’s internal marketing teams by creating engaging, respectful, and cost-efficient marketing platforms that prioritize our customers. Leveraging the Rakuten Ecosystem, we offer comprehensive marketing solutions, including campaign management, multichannel communication, and personalization. As a team of over 150 experts across Japan, India, and Singapore, we pride ourselves on being a technology-driven organization that shares knowledge within the Rakuten Tech community.

The Marketing Automation Platform Section oversees all engineering work across the entire Software Development Life Cycle (SDLC) to support the continuous growth of our Marketing Cloud Platform. Our mission is to empower Rakuten group marketers to engage consumers sustainably, by leveraging various message delivery engines and the vast big data assets generated by one of Japan's largest internet services. To achieve this, our work spans multiple domains, including data engineering, distributed computing, microservice engineering, AI-powered innovative solutions, and occasionally even front-end UI engineering.

Position:

Why We Hire

The Marketing Cloud Platform is continually expanding its scope, and we are actively seeking senior-level engineering talent to collaborate on upcoming company-wide strategic programs. This position requires mature technical expertise across various engineering domains and a strong collaborative mindset to effectively engage with stakeholders throughout the company.

Position Details

The Senior Software Engineer will be responsible for executing the entire Software Development Life Cycle (SDLC). While specific assignments will depend on project situations, business focus, and individual candidate's technical backgrounds, successful candidates are expected to engage from the early stages of projects, including requirement analysis and architectural design. Furthermore, they will be involved in the latter stages of the SDLC, encompassing development, quality assurance, deployment, and DevOps/SRE. This role offers diverse opportunities to contribute across all stages of the SDLC. English fluency is mandatory while Japanese language is good to have.

Work Environment

We have a diverse team composed of people from across the globe, distributed across multiple locations such as Tokyo, Singapore, Bangalore, Dalian and Shanghai

Mandatory Qualifications:

- 7+ years of professional experience in software development, with a significant focus on backend systems

- Proven expertise in designing, developing, and deploying scalable microservices architectures

- Strong proficiency in at least one modern programming language such as Java, Python, Go, or C#

- Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences

- Strong collaborative mindset and a proven ability to work effectively within a team environment

- Solid understanding of software development best practices, including testing, code reviews, CI/CD, and version control (Git)

- Coaching/mentoring, or team management experience

Desired Qualifications:

- Hands-on experience with data engineering principles, including ETL processes, data warehousing, and working with large datasets

- Extensive experience with distributed computing concepts and technologies (e.g., Hadoop, Spark, Kafka, Kubernetes)

- Familiarity with various database technologies, including relational and NoSQL databases

- Experience with public cloud platforms (e.g., AWS, Azure, GCP) and their relevant services for compute, storage, and data processing

- Familiarity with multiple architectural patterns and design principles

- Experience leading an engineering team, demonstrating proficiency in people management, project oversight, and cost management

- Experience in the MarTech (Marketing Technology) industry

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Languages:

English (Overall - 4 - Fluent)