Senior Solution Engineer - EU & UK

Role Overview

We’re hiring an experienced forward deployed engineer to work across the full customer lifecycle, from pre-sales discovery and demos to hands-on customer delivery and long-term solution expansion. This is a senior, customer-facing role within our go-to-market organization, requiring strong domain expertise in industrial automation and the ability to build and deploy working solutions for enterprise customers.

You’ll work directly with customer teams in a forward deployed capacity, turning operational needs into solutions that deliver measurable value. You’ll also identify opportunities to expand across use cases and sites, and bring practical insights from customer deployments back to Product and Engineering.

You’ll be a key technical advisor, hands-on delivery partner, and trusted collaborator to both prospective and existing customers.

Key Responsibilities

Pre-Sales Support

Partner with Account Executives during discovery to understand customer goals and technical environments

Deliver tailored demos, solution architecture walkthroughs, and lead technical proof-of-concepts (PoCs)

Help prospects align FlowFuse to their broader industrial and digital transformation goals

Collaborate on pricing proposals and technical responses to RFPs and security reviews

Forward Deployed Customer Delivery

Work alongside customer operations, IT, and OT teams to define a focused use case, delivery scope, milestones, and measurable success criteria

Build and deploy solutions using FlowFuse and Node-RED, connecting industrial data and enterprise systems and developing workflows, integrations, and custom logic where needed

Carry successful demos and proofs of concept into production use, working with customers to test functionality, validate operational results, and meet security and reliability requirements

Take ownership of technical delivery within the agreed scope, communicate progress and blockers, and align changes with the customer and Account Executive

Document solution design, configuration, and custom development; provide training and agree ongoing ownership and support responsibilities with customer teams

Customer Success and Expansion

Guide technical onboarding and help customer teams adopt and extend the solutions delivered

Partner with customers to assess results, resolve blockers, and optimize solution design

Actively explore and surface additional use cases within the customer organization

Facilitate roadmap alignment and strategic planning discussions with technical champions

Deliver ongoing best practices, architecture reviews, and training to ensure long-term success

Partnership with Product and Engineering

Work closely with Product and Engineering to share recurring customer needs, deployment lessons, and reusable components developed in the field

Help evaluate what should become a supported product capability, a repeatable solution, or customer-specific development, with Product owning roadmap priorities and Engineering guiding technical standards

What We’re Looking For

5+ years in Sales Engineering, Solution Engineering, forward deployed engineering, or industrial systems integration

Deep industry expertise in MES, industrial automation, IIoT, smart manufacturing, or related fields

Track record of identifying additional solution opportunities within enterprise accounts

Hands-on experience building and deploying working solutions in customer environments, including integrations, workflow logic, testing, and troubleshooting

Ability to translate an operational problem into a scoped delivery plan and work with customer teams through deployment, validation, and handover

Experience with technologies such as Node-RED, MQTT, OPC-UA, SCADA systems, PLCs, or edge computing

Strong communication skills - comfortable engaging engineers, architects, and executive stakeholders

High degree of initiative and ability to manage customer relationships across the lifecycle

Willingness to travel occasionally for key customer engagements

Nice to Have

Hands-on experience deploying Node-RED at scale

Familiarity with Unified Namespace or other modern industrial data architectures

Experience with containerization, cloud (AWS/Azure), or Linux-based edge devices

Multilingual skills (e.g., German, French, Spanish)

Why Join FlowFuse?

Help shape the future of industrial software alongside the creator of Node-RED

Play a strategic role in enabling digital transformation for some of the world’s leading manufacturers

Be part of a mission-driven, open-source-first team

Competitive salary, flexible work location, and startup equity potential