Senior Specialist, HR Ops Lifecycle– Greater China

Job Description Summary

In this role, you will be responsible for managing one or more HR Operations process(es) which includes developing an in-depth understanding of systems, processes, and legislative rules. Identify trends and/or process improvements and take ownership of all operations-focused tasks for that process(es) including daily work, outsourcing, and auditing. Leverage deep expertise to work collaboratively across internal operations teams and with the business to resolve issues.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

1. As SME, lead HR Operations processes management for G. China. Maintain high standards of accuracy, timeliness, and quality to ensure processes & execution compliance with relevant regulatory, legal and GE HealthCare policy requirements

2. Monitor operational performance by levering metrics, monthly reviews, escalation handling. Provide troubleshooting assistance for complex issues while promoting “Best in Class” customer service.

3. Develop broad knowledge of processing procedures to ensure successful execution. Apply subject expertise in evaluating business operations needs and processes.

4. Be the plan and/or policy expert and be able to work with plan & policy owners on design ideas.

5. Be the Workday expert in system functionality, business processes, and audits. Oversight team & Alight for Workday data quality control and ensure consistency among suppliers including but not limited to Ceridian, FESCO, SSQ, etc.

6. Proactively identify and drive continuous improvements within assigned processes, work closely with cross-function teams & local vendors to propose process improvements to reduce waste, manual work, align to global standards and increase productivity.

7. Establish strong partnership with function teams, local vendors.

8. Ensure teams are appropriately aligned and relevant skills are in place to deliver on organizational strategy. Act as the “go to” person, provide guidance, mentorship to team members and contributing specialized knowledge for processes.

9. Tasks assigned by manager

Qualifications/Requirements

1. Fluent in both English and Mandarin, verbal and written

2. Bachelor’s degree from an accredited university or college in related area

3. 5+ years of experience in HR operations of related work experience, ideally in MNC

4. To be successful in this role, you will need to have the ability to work in a complex and rapidly changing work environment across multiple stakeholder groups and countries, with comfort and efficiency

Desired Characteristics

1. Strong problem-solving skills while demonstrated attention to details & accuracy

2. Strong clear-thinking skills & learning agility – ability to identify trends and implement continuous process improvements

3. Self-motivated, passionate, and supportive team player with solid interpersonal skills – ability to create a positive work environment

4. Proficiency in HR processes, local regulations and HR systems (e.g. Workday) & technologies.

5. Comprehensive understanding of HR Operations – ability to apply solid judgment ensuring integrity, compliance & confidentiality.

6. Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines

7. Experience managing third party providers

8. Proficient in the use of Microsoft applications: Outlook, Excel, PowerPoint and Word

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Additional Information

Relocation Assistance Provided: No