Senior Strategic Account Manager (SMS/A2P/SMCC)

What this Job Entails:

The role will work closely with engineering and operational stakeholders to ensure the success of each business units’ secure messaging strategy.

• •Scope:
• •Develops and executes SMS category contracting strategies, including comprehensive cost reduction opportunities, quality of service improvements, and innovation, focusing on Total Cost of Ownership
• •Leverage existing MNO relationships to accelerate API readiness, cycles, and to secure favorable commercial terms.
• •Builds a strong understanding of strategic business direction, requirements, and priorities across assigned category
• •Builds and maintains strong relationships with key stakeholders, including MNO’s, client business units and internal partners.

• •Required Qualifications/Skills
• •Strong understanding of the technical and commercial aspects of SMS messaging, including A2P messaging, signaling, and interoperability.
• •Deep expertise in SMS messaging and its applications within enterprise/hyperscaler environments.
• •Ability to lead discovery sessions with Mobile Network Operators to evaluate their API roadmap, commercial readiness, and open-gateway standard alignment for potential partnerships

• •Proven track record of success in business development, sales, or account management within the telecommunications industry.
• •Extensive experience negotiating and contracting with MNOs globally.
• •Demonstrated ability to build and maintain strong relationships with key stakeholders.
• •Excellent communication, presentation, and negotiation skills.
• •Strong analytical and problem-solving skills.
• •Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience
• •Must be able to lead a cooperative effort across members of project teams.
• •Ability to communicate effectively
• •Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
• •Public relations skills for maintaining effective working relationships with individuals and groups
• •Ability to analyze complex business and technical issues and develop, recommend and implement effective solutions

• •Preferred Qualifications:
• •Background within a Managed Services environment working with and on behalf of large Hyperscalers and Enterprise clients.

• •Physical Demand & Work Environment:
• •Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• •Must have the ability to move from place to place within an office environment
• •Must be able to use a computer
• •Must have the ability to communicate effectively
• •Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers