Senior Systems Analyst

ID Fusion is a growing digital transformation company that helps companies and organizations plan, research, build, integrate and maintain technology. We’re a small, tight-knit group of professionals who focus on delivering the highest level of client value with an anything is possible attitude. We need someone looking to become a trusted advisor helping our clients to identify business and technology challenges and helping them through those challenges.

About the Role

ID Fusion is looking for someone who is excited by the prospect of working with a variety of small to medium-sized clients across multiple industries. You will have the opportunity to combine your knowledge of business and technology to help our clients transform and grow their businesses and organizations. As a key contributor, you will work closely with our team of project managers, architects, developers and technicians driving value for our clients.

System analysis is about understanding a business’s IT needs. It is about understanding the context around those needs, facilitating the change and devising the solution to ensure improvements are made. As a Systems Analyst, your top priority is to build strong and trusted relationships with our customers. As a key client-facing team member and trusted advisor, you identify business and technology problems and work with our solution design team to solve those problems. You will often work closely with several cross-functional teams in product and business development to help deliver exceptional solutions.

Why ID Fusion

Not sure if ID Fusion is the right place for you? You will work with a passionate team with the freedom to balance your work and home life. We care for one another, and this extends to the benefits we provide. In addition to a competitive salary, we provide a company-paid health/dental/vision plan, matching RRSP and professional development. Drinks, snacks and free parking are included!

Your Day to Day

Liaise with clients, business representatives, technical staff and other professionals to analyze and actualize the business needs of clients and stakeholders to identify business problems and identify system’s requirements

Gather requirements with stakeholders and users to identify goals, user needs, drivers for change, current processes, pain points, risks, external factors, what the solution needs to do and what may be viable solution options

Evaluate opportunities for process re-design based on best practices and work with architects to propose solutions

Produce understandable documentation such as requirements, solution overviews, wireframes, solution designs, process maps, flow charts and other project documentation

Facilitate research, planning, costing and implementation of business solutions to provide technical expertise and leadership in the assessment and development of software applications

Identify and prioritize system functionality based on the requirements

Perform research and evaluate possible technologies or vendor solutions that are available to address the solution requirements

Build and create successful arguments or IT business cases to support the solution recommendations

Provide client consulting and technical support services on project implementation

Support in the estimation of project effort, costs and timelines and project intake activities including planning, scheduling, tracking, management and closure activities.

Writing test cases, perform testing, quality assurance and act as a liaison between users and the development team during UAT

Develop and deliver support and training materials or training sessions

Experience You Bring

5 years+ of experience as a System Analyst with a track record of getting things done

Excellent communication skills, written and verbal

Demonstrated analytical and problem-solving skills

Experience in custom software / technology projects

Strong knowledge of business analysis best practices

Superior relationship management skills

Tech-savvy and can pickup new tools quickly

Experience in creating wireframes for user interfaces

Relevant University degree or college diploma

Bonus “But Not Required” Skills

Product design experience, either mobile, web or desktop apps

ID Fusion is proud to be a Manitoba Indigenous-owned and operated company committed to building a skilled and diverse workforce. Employment Equity is a factor in selection. Applicants are requested to indicate in their covering letter or resumé if they are from any of the following groups: Women, Indigenous Peoples, Visible Minorities and Persons with a Disability.