Senior Technical Consultant

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform . Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

• Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming their employee experience.
• We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

Staffbase is looking for a Senior Technical Consultant to join our Consulting team and lead the technical side of enterprise customer rollouts. You have spent several years in development, consulting, professional services, or sales engineering, and you’re equally comfortable in a deep architecture session with a customer’s IT team and in an executive briefing. This role is about making sure new and existing customers can securely and smoothly integrate Staffbase into their technology landscape and get full value from it. Your job is to see the world through the customer’s eyes and clear the technical path for them.

You’ll support Spanish-speaking customers and teams, so fluency in both English and Spanish is essential.

What you’ll be doing

Lead the technical design and rollout plan for complex enterprise implementations, from discovery through launch

Run technical discovery workshops with customer IT, security, and business stakeholders, and turn findings into a scalable, secure Staffbase architecture

Advise on and oversee integrations with systems like Microsoft, SAP, Workday, Okta, and ADP, including multi-system and multi-region landscapes

Guide customers on using Staffbase APIs and SDKs to fulfill their use cases

Work with Technical Specialists to deliver customized client applications that meet customer Corporate Identity (CI) requirements

Manage the technical project plan, resources, and dependencies, and clearly communicate status, risks, and effort

Support the secure setup of customer environments based on governance and security requirements

Troubleshoot and triage technical issues during implementation, using logs and the command line to find root causes

Deliver workshops, documentation, and customer communications in English and Spanish as needed

Remove technical roadblocks for organization-wide rollouts

Work with Sales to scope, estimate, and write Statements of Work, and join pre-sales conversations on strategic deals

Partner with Sales, CSMs, and System Integrators to make Staffbase part of the customer’s core architecture and to spot expansion opportunities

Present technical and business value to audiences from developers and architects to executives

Be the voice of the customer to Product and Engineering

Mentor colleagues and help build our documentation, delivery best practices, and internal and partner enablement

What you need to be successful

Professional fluency in English and Spanish, both written and verbal, including the ability to run technical workshops and executive presentations in either language

5+ years of development, consulting, professional services, or sales engineering experience, including enterprise-scale SaaS deployments

Strong technical grounding in integration, solution architecture, and security

Solid web development knowledge (HTML/CSS) and proficiency in at least one language such as JavaScript, Java, PHP, or Node.js

Comfort using the command line and application logs to diagnose integration issues

Project management experience leading technical projects with fixed deadlines, from inception to completion

Outstanding written and verbal communication, with the ability to go deep with technical resources or explain basics to a business user

Strong presentation skills for business and technical audiences, including executives

Experience working directly with Sales, Success, Consultants, and System Integrators

Self-motivated team player ready to thrive in a fast-paced, high-growth environment

Nice to have: comms background; experience mentoring other consultants or engineers

What you'll get

Competitive Compensation - we offer attractive salary packages, including LTIP (unit-based Long Term Incentive Plan)

Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608

Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August

Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision, as well as competitive Paid Parental Leave to support new parents

Volunteer Day - you’ll get one day off per year for supporting a social project

In compliance with local law, we are disclosing the compensation, or a range thereof. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $122,000- $135,000 USD base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays, and paid time off (PTO).

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