Senior Technician, Quality Control

Key Responsibilities

• •Monitor and maintain compliance with quality standards, policies, and procedures.
• •Conduct audits, inspections, and process assessments to identify improvement opportunities.
• •Analyze operational data and performance indicators (KPIs) to support decision-making.
• •Support the implementation of continuous improvement methodologies, such as Lean, Kaizen, and Six Sigma.
• •Develop and maintain standard operating procedures (SOPs), work instructions, and quality documentation.
• •Investigate quality issues and support root cause analysis and corrective action plans.
• •Coordinate and monitor improvement projects focused on productivity, efficiency, quality, and cost reduction.
• •Ensure compliance with health, safety, and environmental regulations.
• •Collaborate with cross-functional teams, including Operations, Engineering, Customer Service, and Supply Chain.
• •Support training programs related to quality standards and continuous improvement practices.
• •Monitor customer complaints and implement preventive and corrective actions.
• •Assist in process mapping, workflow optimization, and standardization initiatives.
• •Prepare reports and presentations on quality performance and improvement initiatives.

Required Qualifications

• •Technical degree or bachelor’s degree in Quality Management, Industrial Engineering, Logistics, Business Administration, or related fields.
• •Previous experience in quality assurance, continuous improvement, or operational excellence.
• •Knowledge of Lean Manufacturing, Kaizen, Six Sigma, and problem-solving methodologies.
• •Experience with ERP systems and data analysis tools.
• •Advanced knowledge of Microsoft Office, especially Excel and PowerPoint.
• •Understanding of warehouse and logistics processes is preferred.

Preferred Skills

• •Strong analytical and problem-solving skills.
• •Excellent communication and interpersonal abilities.
• •Project management and organizational skills.
• •Attention to detail and accuracy.
• •Customer-focused mindset.
• •Ability to work collaboratively in cross-functional environments.

Key Competencies

• •Continuous improvement mindset.
• •Analytical thinking.
• •Communication.
• •Teamwork.
• •Planning and organization.
• •Problem-solving.
• •Adaptability.
• •Accountability.
• •Customer orientation.